Traci Grant
Portage,IN
Summary
Dynamic leader with a proven track record at County Line Orchard, adept in team leadership and critical thinking. Excelled in optimizing operations and spearheading talent development, significantly enhancing team performance. Achieved a notable $266,013 revenue in a single tour season through strategic revamps. Renowned for exceptional negotiation skills and fostering high employee satisfaction.
Overview
14
14
years of professional experience
Work History
Manager and Program Director
County Line Orchard
08.2011 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Managed teams of up to 350.
- Produced weekly schedules-reduce labor costs.
- Approved payroll
- Put in food and liquor orders.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Troubleshoot facility and equipment issues.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Revamped school tours , bringing in $266,013 in a 32 day tour season.
General Manager
Pork Chop Restaurant
11.2014 - 08.2016
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed establishment setup activities to facilitate smooth restaurant launches.
- Hired, trained, and supervised all employees.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Secured permits for building and restaurant operations.
- Negotiated vendor contracts.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Ordered and inventoried all food, liquor, and supplies.
- Boosted employee retention by developing comprehensive benefits package and fostering positive work environment.
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
Education
Business Management
Purdue University NW
Hammond, IN1990
Communications With A Minor in Broadcasting
Moody Bible Institute
Chicago Illinois 1986
High School Diploma -
Whiting High School
Whiting Indiana 1985
Skills
- Team leadership
- Time management
- Decision-making
- Customer service
- Communication
- Problem solving
- Critical thinking skills
- Staff training and development
- Staff management
- Project management
- Shift scheduling
- Sales techniques
- Schedule preparation
- Sales management
- Negotiation
Additional Information
I have worked with POS System shift 4 as well as POS System NCR Radiant
Timeline
General Manager
Pork Chop Restaurant
11.2014 - 08.2016
Manager and Program Director
County Line Orchard
08.2011 - Current
Business Management
Purdue University NW
Communications With A Minor in Broadcasting
Moody Bible Institute
High School Diploma -
Whiting High School
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