Dynamic Interior Designer with a proven track record at DSG Group, enhancing brand visibility through innovative design and effective project management. Expert in 3D rendering and client communication, I've successfully led teams to exceed client expectations with aesthetically pleasing, budget-conscious solutions. Achieved a notable increase in client satisfaction and repeat business through meticulous attention to detail and creative problem-solving.
Work History
Interior Designer
FREELANCE
Produced 3D perspective views to enhance project visualization.
Selected and sourced materials, furniture, and accessories for aesthetically pleasing spaces.
Managed budgets and timelines effectively to deliver projects on schedule and within budget constraints.
Worked closely with architects and contractors to achieve flawless design integration.
Visual Design Manager
DSG Group
Researched design trends, technology and processes and directed work of design team .
Mentored junior designers, providing guidance on design principles, techniques, and best practices to enhance their skill set.
Spearheaded design process to align with client specifications and budget.
Managed vendor relationships to source high-quality materials at competitive prices while maintaining budget adherence.
Coordinated cross-functional teams to ensure seamless communication and project delivery, meeting all deadlines and budget constraints.
Built strong relationships with stakeholders through active listening, collaboration, and clear communication of design objectives.
Streamlined creative review process by implementing a centralized feedback system that increased productivity across the team.
Established performance metrics for the design team that fostered accountability and improved overall results.
Optimized internal processes by establishing clear guidelines for file organization, version control, and asset management.
Oversaw quality control measures for all deliverables, ensuring consistent output aligned with client expectations.
Partnered with senior leaders to drive change by evaluating methodologies, tools and templates at enterprise level.
Enhanced design team efficiency by streamlining workflows and implementing project management tools.
Collaborated with sales and marketing teams to create visually impactful promotional materials that increased brand awareness.
Led design and execution of major rebranding project, which was met with positive market reception.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
SALES/DESIGNER
The Tile Shop
Developed strong relationships with clients, resulting in repeat business and referrals.
Managed multiple projects simultaneously while maintaining strict deadlines and high-quality standards.
Trained junior sales designers on best practices for client communication and presentation skills, improving overall team performance.
Provided exceptional post-sales support to further enhance customer satisfaction levels.
Enhanced company reputation through exceptional customer service, consistently exceeding client expectations.
Increased customer satisfaction with personalized design consultations and followups.
Generated increased revenue by identifying upsell opportunities during client consultations and design implementation stages.
Delivered engaging presentations at industry conferences, positioning the company as a thought leader in the field of Sales Design.
Spearheaded innovative showroom designs that showcased products effectively, attracting new customers.
Boosted sales by designing customized solutions tailored to client needs and preferences.
Evaluated competitors'' offerings to ensure our designs remained cutting-edge and competitive within the market landscape.
Streamlined design process by implementing efficient project management tools and techniques.
Organized store merchandise racks by size, style, and color.
Created visual displays to highlight new and featured products.
Proposed new ideas and concepts to enhance merchandise displays.
Sales/Design
Ashley Furniture Homestore
Developed persuasive sales presentations showcasing unique design solutions tailored to specific client needs.
Increased sales by developing and maintaining strong relationships with clients and identifying their design needs.
Improved client satisfaction by providing timely and accurate follow-up on project progress.
Conducted comprehensive consultations to assess client needs, offer expert advice, and present tailored design solutions.
Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Monitored customers for signs of security concerns and escalated issues to management.
Recommended complementary purchases to customers, increasing revenue.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Territory Sales Representative
T-Mobile
Territory Sales Representative
MarketSource
Organized successful promotional events within the territory that drove brand awareness and generated new leads for the company.
Enhanced product knowledge among customers by conducting informative presentations and demonstrations.
Optimized route planning for account visits, reducing travel time and allowing for increased face-to-face interactions with clients.
Established trust with clients through consistent follow-ups, leading to long-term partnerships and repeat business.
Trained new employees on customer service, money handling and organizing strategies.
Recorded accurate and efficient records in customer database.
Stayed current on company offerings and industry trends.
Maintained current knowledge of evolving changes in marketplace.
Informed customers of promotions to increase sales productivity and volume.
Attended monthly sales meetings and quarterly sales trainings.
Set and achieved company defined sales goals.
Selected correct products based on customer needs, product specifications and applicable regulations.
Contributed to event marketing, sales and brand promotion.
Benefits Specialist
STP
Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
Assisted in resolving complex benefits issues, leading to increased employee satisfaction and retention rates.
Educated managers on current benefit offerings and policies, enabling them to better assist their teams with questions or concerns.
Managed COBRA compliance, ensuring timely notifications and accurate administration for former employees.
Partnered with vendors to provide employee training on various topics such as retirement planning or health management strategies, empowering staff members to make informed decisions about their personal wellbeing.
Streamlined benefits enrollment process, reducing paperwork and improving employee experience.
Assisted in transition to new benefits platform, minimizing disruptions for employees.
Office Manager
STP
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Education
Communications
University of Toledo
Toledo, OH
CERTIFICATION OF INTERIOR DESIGN - Sales, Marketing And Interior Design
Owens Community College
Perrysburg, OH
12.2010
Skills
Client communication
3D rendering software
Interior styling
Space planning
Budget management
Concept development
Adobe photoshop
Excellent attention to detail
Proficient in sketchup
Visual design
Visual product development
Floor plan development
Style trends
Marketing and branding
Detail-oriented
Homeowner relations
Marketing support
Product specifications
Sales expertise
2D and 3D modeling
Timeline
Interior Designer
FREELANCE
Visual Design Manager
DSG Group
SALES/DESIGNER
The Tile Shop
Sales/Design
Ashley Furniture Homestore
Territory Sales Representative
T-Mobile
Territory Sales Representative
MarketSource
Benefits Specialist
STP
Office Manager
STP
Communications
University of Toledo
CERTIFICATION OF INTERIOR DESIGN - Sales, Marketing And Interior Design
