Traci Heldt
Hermann,MO
Summary
Dynamic professionalism, I leverage strong communication and problem-solving skills to drive team success and improve operational processes. Committed to delivering results in fast-paced environments.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Seasonal Greenhouse Worker
Gleeson Landscaping
10.2022 - Current
- Monitored plant health and identified pest issues to maintain crop quality and yield.
- Collaborated with team members to execute daily tasks efficiently and improve workflow processes.
- Conducted routine inspections of plants and soil for proper moisture levels and nutrient requirements.
- Trained new employees on basic horticultural practices and equipment operation for seamless integration into the team.
- Unloaded plants and nursery items from delivery trucks.
- Assisted customers with finding requested plants and flowers.
- Improved overall greenhouse efficiency by maintaining clean and organized workspaces.
- Planted, cultivated and harvested various types of trees, shrubs, and plants.
- Rearranged planting beds and flower gardens seasonally.
- Contributed to increased sales with skillful transplanting and propagation of plants for retail display.
- Facilitated smooth workflow among team members through clear communication and effective delegation of responsibilities.
- Ensured optimal growing conditions with diligent monitoring and adjusting of temperature, humidity, and lighting levels.
- Enhanced plant growth by implementing effective watering and fertilization techniques.
- Provided exceptional customer service when assisting visitors with plant selections or answering questions about care instructions.
- Maximized space usage within the greenhouse through strategic arrangement of plants according to size, light requirements, and other environmental factors.
- Conducted thorough inspections for pests or diseases to maintain healthy plant populations.
- Maintained accurate records of inventory levels, plant growth cycles, and other pertinent data for management review.
- Completed routine maintenance tasks on greenhouse equipment to ensure proper functionality throughout the growing season.
- Aided in the timely completion of planting projects by preparing seedlings for transplantation into designated areas.
Clerk (Seasonal)
Gasconade County Collector
10.2019 - Current
- Processed financial transactions accurately and efficiently, ensuring compliance with county regulations.
- Assisted in maintaining accurate records of tax collections and payments using specialized software systems.
- Responded to inquiries from citizens regarding tax assessments and collection processes, enhancing customer service experience.
- Collaborated with team members to streamline workflow processes, improving overall efficiency in operations.
- Developed knowledge of local tax laws and regulations to provide informed assistance to residents.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
- Reduced errors in data entry through rigorous attention to detail and double-checking work.
Guest House Manager
Binkholder Properties/Self
03.2015 - Current
- Managed tenant relations, addressing concerns and facilitating effective communication.
- Oversaw property maintenance, ensuring timely repairs and upkeep of facilities.
- Coordinated leasing activities, including marketing properties and screening applicants.
- Developed and implemented operational procedures to enhance efficiency of property management processes.
- Conducted regular property inspections, identifying issues for proactive resolution.
- Analyzed market trends to optimize rental pricing strategies and occupancy rates.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Managed daily operations of guest house, ensuring efficient service delivery and guest satisfaction.
- Coordinated housekeeping schedules to maintain high cleanliness standards across all rooms.
- Oversaw guest check-in and check-out processes, enhancing overall customer experience.
- Implemented inventory management systems for supplies and amenities, reducing waste.
- Handled guest inquiries and complaints effectively, fostering positive relationships with clientele.
- Analyzed feedback data to identify areas for improvement in service offerings and operations.
- Cultivated a welcoming atmosphere by designing aesthetically pleasing common areas that catered to diverse preferences of guests.
- Increased guest satisfaction by implementing personalized service and attention to detail.
- Managed daily operations for a smooth-running guest house, ensuring exceptional guest experiences.
- Coordinated maintenance tasks for timely repairs and minimal disruption to guests'' stay.
- Ensured compliance with local regulations and safety requirements for a secure environment for guests and staff alike.
- Streamlined booking processes to enhance efficiency and reduce errors in reservations.
- Developed marketing strategies to increase occupancy rates and maximize revenue generation.
- Resolved guest complaints promptly, maintaining positive relationships and fostering repeat business opportunities.
- Maintained high levels of cleanliness and hygiene throughout the property, adhering to industry standards.
- Assisted guests with local recommendationsand travel arrangements, enhancing their overall stay experience.
- Implemented effective cost control measures, reducing overhead expenses without compromising quality.
- Monitored online reviews regularly, addressing concerns proactively to maintain a strong online reputation.
Education
Cosmetology
Advance Beauty College
Warrenton, MO05.2005
High School Diploma - General
Gasconade R1
Hermann, MO05.2002
Skills
- Sales experience
- Inventory control
- Customer service
- Workplace safety
- Training new employees
- Process improvement
- Facility maintenance
- Marketing
- Seed germination
- Horticultural equipment
- Transplanting seedlings
- Handling shipments
- Plant propagation
- Processing sales
- Agriculture equipment operation
- Performance monitoring
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Customer assistance
- Problem-solving abilities
- Multitasking Abilities
- Multitasking
- Reliability
- Excellent communication
- Critical thinking
- Clear communication
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Customer support
- Relationship building
- Flexible schedule
- Team building
- Task prioritization
- Self motivation
Timeline
Seasonal Greenhouse Worker
Gleeson Landscaping
10.2022 - Current
Clerk (Seasonal)
Gasconade County Collector
10.2019 - Current
Guest House Manager
Binkholder Properties/Self
03.2015 - Current
Cosmetology
Advance Beauty College
High School Diploma - General
Gasconade R1