TRACI KINNEY
Summary
Skillful and dedicated Executive Administrator with extensive experience in the coordination, planning and support of daily operational and administrative functions in a highly confidential environment. Determined and proactive, who works with a sense of urgency to anticipate the needs of senior-level executives and drive results. Thrives in a fast paced, dynamic environment. Skilled at multi-tasking and maintaining a strong attention to detail. Employs professionalism and powerful, persuasive communication skills to meet client and company needs.
Overview
19
19
years of professional experience
Work History
Deputy Field Organizer
Patriot Party Of Arizona
Phoenix, AZ
11.2020 - 02.2023
- Fostered collaborative efforts to schedule, host, and facilitate events and identify further opportunities to reach members of community.
- Trained effective social change leaders to run strategic campaigns by organizing news conferences, building strong coalitions, and generating grassroots support.
- Coordinated volunteer activities and facilitated distribution of promotional and marketing materials.
- Operated outreach office to recruit and lead team of canvassers to fundraise for important issues.
- Identified community organizations and leaders to establish and nurture relationships to help build awareness and win reforms for public.
- Wrote e-mails, promoted events via social media and drafted phone scripts to recruit volunteers.
- Created strong and sustainable P.A.C organization by fundraising, forming relationships with key players and building brands.
- Liaised with political organizations and initiatives to confirm consideration of community best interests within campaigns and political agendas.
- Managed voter outreach programs for UW Madison students
- Managed and trained volunteers to phone bank and canvass
- Lead volunteer requirement efforts- persuading community members on the importance of civic engagement
- Fielded questions and concerns from community members
- Analyzed Data- created spread sheets, targeted groups to contact and phone bank
- Operated outreach office to recruit and lead teams of canvassers to collect petition signatures to complete a successful recall referendum on Arizona Speaker of the House.
Campaign Coordinator
Brian Morris For House Of Representatives
Peoria, AZ
02.2022 - 08.2022
- Fostered collaborative efforts to schedule, host, and facilitate events and identify further opportunities to reach members of community.
- Developed policy positions and wrote public statements outlining stances.
- Networked among donors and fundraised to generate money for campaign.
- Created grassroots campaign initiatives mobilizing constituent support.
- Utilized social media advantageously for free and persuasive media.
- Defined all campaign roles and filled positions.
- Oversaw teams of volunteers and monitored effectiveness of each area.
- Planned and executed events with public and private donors.
- Built political coalitions to enhance message.
Political Outreach
Jerry Sheridan For Sheriff
Phoenix, AZ
08.2020 - 11.2022
- Educated new volunteers and students about campaign platforms.
- Traveled with campaign team to help organize support at different locations.
- Installed signs at residential and personal properties based on owner agreements.
- Organized events designed to connect candidate with voters.
- Brought in new volunteers through word-of-mouth outreach and grassroots campaigns.
- Coordinated volunteer activities and facilitated distribution of promotional and marketing materials.
- Operated outreach office to recruit and lead team of canvassers to fundraise for important issues.
Campaign Volunteer Coordinator
Daniel McCarthy For US Senate
Phoenix, AZ
04.2020 - 08.2020
- Managed the volunteer outreach program
- Educated new volunteers and students about campaign platforms.
- Organized events designed to connect candidate with voters.
- Scheduled events and meetings for the candidate and staff
- Traveled with campaign team to help organize support at different locations.
- Maintained and consulted on Social Media content
- Installed signs at residential and personal properties based on owner agreements.
- Wrote handouts, mail pieces, and email blasts, & letters for press
- Researched about the opponents, policies and past political campaigns and wrote briefs
- Brought in new volunteers through word-of-mouth outreach and grassroots campaigns.
- Engaged with supporters, potential supporters and opponents via online platforms.
- Prepared materials and signage for distribution to local area.
- Ran phone banks taking calls from donors wishing to contribute to political causes.
- Drummed up support for political candidates by canvassing door-to-door.
Customer Experience Specialist
YRC Freight
Phoenix, AZ
04.2004 - 04.2020
- Responded to high volume of incoming calls utilizing listening and communication skills to identify customer problems, needs, and opportunities.
- Maintained extensive knowledge of company products to recommend items aligned with customer needs.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Addressed customer inquiries, concerns, and complaints by providing solutions and alternatives providing one call resolution.
- Engaged in cross-selling and up-selling activities to enhance customers' experiences and generate revenue.
- Collaborated with internal team members to resolve customer concerns and deliver enhanced customer experiences.
- Trained new customer service agents on policies and procedures to support favorable customer experiences.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Education
Bachelor of Science - Biological And Physical Sciences
Grand Canyon University
Phoenix, AZSkills
- Microsoft Office proficiency
- Time management
- Strong problem solver
- Meticulous attention to detail
- Schedule Coordination
- Community Engagement
- Team building
- Coalition Building
- Event Coordination
- Outreach Management
- Excellent Communication
- Social Media Expertise
Accomplishments
Awarded the 2014 International YRC Freight Road to Excellence Award for consistently exceeding expectations.
2015 First Customer Experience Specialist in the 99 year company history to receive the International YRC Freight President's Award for collaboration with sales driving results and exceeding expectations year over year.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Faithless is he that says farewell when the road darkens.
J.R.R Tolkien
Timeline
Campaign Coordinator
Brian Morris For House Of Representatives
02.2022 - 08.2022
Deputy Field Organizer
Patriot Party Of Arizona
11.2020 - 02.2023
Political Outreach
Jerry Sheridan For Sheriff
08.2020 - 11.2022
Campaign Volunteer Coordinator
Daniel McCarthy For US Senate
04.2020 - 08.2020
Customer Experience Specialist
YRC Freight
04.2004 - 04.2020
Bachelor of Science - Biological And Physical Sciences
Grand Canyon University
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