Traci Knake-Portis
Alvin,TX
Summary
Successful Operations Manager offering strong background in supervising and mentoring 10-18 employees in exceptionally large distribution warehouse settings. Talented in promoting safety, accuracy and company rules when monitoring employee performance and training new employees. Accomplished in performing regular inventory counts and maintaining records with high level of accuracy.
Overview
23
23
years of professional experience
Work History
Warehouse Manager
The Hair Bow Company
05.2011 - 02.2023
- Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
- Ensured that all orders were accurately fulfilled in a timely manner.
- Utilized inventory management software to track stock levels and maintain accurate records.
- Planned and implemented efficient warehousing systems for incoming and outgoing goods.
- Developed strategies to optimize workflow processes in order to maximize productivity.
- Monitored staff performance, identified areas for improvement, and provided training as needed.
- Maintained up-to-date knowledge of safety regulations and ensured compliance with them at all times.
- Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
- Managed overall budgeting for warehouse operations including labor costs and equipment maintenance expenses.
- Resolved customer complaints related to product quality or delivery issues.
- Conducted periodic audits of the warehouse environment to identify any potential hazards or risks.
- Communicated regularly with other departments regarding supply chain activities.
- Collaborated closely with logistics teams to ensure smooth flow of shipments across international borders.
- Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
- Provided information to shipping and receiving personnel regarding inventory stock.
- Trained staff on material handling processes to reduce shipping times.
- Increased productivity through cross-training and thorough training of both current employees and new hires.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing online orders.
- Supervised activities of workers engaged in receiving, storing and shipping products or materials.
- Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
- Handled departmental scheduling to maintain proper staffing for shifts.
- Implemented on-the-job training activities to cross-train employees on various tasks.
Assistant Director
Funcare Children's Center
11.1999 - 05.2007
- Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment.
- Oversaw the recruitment, hiring, and onboarding process for new educators to maintain a high-quality teaching staff.
- Implemented effective conflict resolution strategies for resolving issues among faculty members or between students.
- Mentored new teachers through observation, feedback, and professional development opportunities.
- Evaluated teacher performance through classroom observations and provided constructive feedback for improvement.
- Increased student engagement by incorporating real-life examples and hands-on activities in lesson plans.
- Coordinated field trips or off-campus activities that promote experiential learning opportunities outside the classroom setting.
- Managed department budget to ensure adequate resources for staff development and instructional materials.
Education
High School Diploma -
La Porte High School
La Porte, TX05.1999
Skills
- Workflow Coordination
- Storage Management
- Staff Management
- Safety Oversight
- Cost Reduction
- Quality Assurance
- Budget Management
- Inventory Management
- Employee Scheduling
- Documentation
- Facility Security
- Production Planning
- Shipping and Receiving
- Workforce Management
- Interpersonal Relationships
- Coaching and Motivation
- Operations Planning
- Staff Supervision
- Inventory and Stocking
- Logistics
- Collaborative Teamwork
- Team Building and Leadership
- Policy Development
- Safety Standards
- Multiple Priorities Management
- Hiring and Training
- Budget Controls
- Delegating Work
- Team Coaching
- Reporting and Correspondence
- Performance Evaluations
- Conflict Resolution
- Customer Care
- Employee Team Supervision
- Goal Setting
- Heavy Lifting
- Quality Management
- Verbal and Written Communication
- Planning Production
- Employee Safety
- Operations Management
- Mentoring and Training
- Problem-Solving
- Facility Maintenance
Education and Training
other
Timeline
Warehouse Manager
The Hair Bow Company
05.2011 - 02.2023
Assistant Director
Funcare Children's Center
11.1999 - 05.2007
High School Diploma -
La Porte High School
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