Traci L. Hicks
Long Beach,CA
Overview
8
8
years of professional experience
Work History
Route Manager
Waste Management
09.2023 - Current
- Strategically plan, distribute, and oversee daily route assignments to seventy drivers
- Conduct interviews, onboard new hires, maintain relationships with business accounts, and partner with the City of Long Beach to conduct community projects
Success Coach
Arizona State University
12.2021 - 07.2023
- Remote first point of contact to five hundred plus Undergraduate learners attending Arizona State University Online
- Collaborated with students in making decisions relative to career choice, major selection, educational planning, including appropriate assessment, and vocational counseling
Behavior Health Technician
Devereux Behavioral Health
04.2021 - 03.2022
- Provided direct support to patients in the ranged from five to eighteen years of age based on a clinical treatment plan at an in-patient facility
- Managed program schedule between eight to sixteen patients daily
- Analyzed, assessed, and documented each patient behaviors to report an updated progress to discharge from the program
Behavior Health Technician
Devereux Behavioral Health
06.2019 - 04.2021
- Responded as first point of contact to families as direct support to ten clients in the home, community, and school setting
- Advocated client needs to create an intervention behavioral plan based on a month to month clinical treatment plan
- Partnered with the clients' social service team as well the clinical staffing daily to review treatment plan and behavioral progress
Manager
Enterprise Rent-A-Car
01.2017 - 06.2019
- Manager trainee promoted to Manager assistant overseen fleet utilization of two hundred vehicles
- Delegated retail and insurance customers, achieved new accounts in a fast pace environment
Education
Bachelor of Interdisciplinary Studies - Social Behavior and Human Understanding
University of Arizona
01.2016
Awards
- Top retention online promoter, Arizona State University, 05/22
- Full-Athletic scholarship Track and Field, University of Arizona, 08/12-05/16
Timeline
Route Manager
Waste Management
09.2023 - Current
Success Coach
Arizona State University
12.2021 - 07.2023
Behavior Health Technician
Devereux Behavioral Health
04.2021 - 03.2022
Behavior Health Technician
Devereux Behavioral Health
06.2019 - 04.2021
Manager
Enterprise Rent-A-Car
01.2017 - 06.2019
Bachelor of Interdisciplinary Studies - Social Behavior and Human Understanding
University of Arizona
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