Traci Nixon
Mesquite,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Legal Records Clerk
GLC Business Services
Dallas , Texas
2021.12 - Current
- Assisted attorneys with document retrieval from the firm's database.
- Maintained and updated legal records, ensuring accuracy and completeness of information.
- Prepared documents for filing, including sorting, indexing, labeling, scanning and archiving.
- Created, delivered and maintained legal file folders.
- Created new folders in the system when needed for better organization of records.
- Generated new client/matter legal file folders.
- Logged database information into Elite 3E (Records Management Software).
- Close files and prepared them for transfer to offsite storage.
- Respond to attorney inquiries concerning a variety of files including corporate and litigation.
Certified Phlebotomy Technician
LabCorp
Dallas , Texas
2020.10 - 2023.06
- Performed venipunctures and capillary punctures on patients of all ages.
- Maintained a clean, organized, and safe working environment to meet OSHA standards.
- Performed basic lab tests such as urinalysis, glucose monitoring, hematocrit levels.
- Prepared specimens for transport to other laboratories or facilities as needed.
- Reported any issues or concerns related to specimen collection or processing immediately to supervisor and manager.
- Complied with HIPAA regulations when handling confidential patient information.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Sanitized work area after every patient to prevent contamination and spread of disease.
Reservation Agent
Star Transit
Terrell , TX
2017.12 - 2019.12
- Answered inbound calls and responded to customer inquiries regarding reservations.
- Processed customer payments for reservations over the phone.
- Ensured all reservations were properly documented in the system.
- Relayed information on availability, pricing and discounts to customers.
- Resolved guest complaints by providing exceptional customer service.
Mobile Phlebotomist
Diagnostic Labs Holdings
Keller , TX
2016.11 - 2018.11
- Performed venipuncture and capillary puncture procedures on patients of all ages in a mobile setting.
- Ensured meticulous record-keeping of acquired samples by documenting necessary information such as patient particulars, specimen classification, and time of collection.
- Ensured proper preparation of phlebotomy supplies, including antiseptics, gauze pads, and tourniquets.
- Demonstrated excellent customer service skills when interacting with patients in order to ensure satisfaction with the service provided.
- Verified patient identity prior to collecting sample using two forms of identification as required.
- Communicated effectively with coworkers, supervisors and management personnel on a regular basis.
Medical Unit Clerk
Terrell State Hospital
Terrell , TX
2006.05 - 2012.08
- Reviewed charts to ensure accuracy of data entry and maintained patient records in accordance with HIPAA guidelines.
- Performed receptionist duties such as filing paperwork, typing correspondence and entering data into the computer system.
- Processed orders for laboratory tests and imaging studies according to established protocols.
- Verified patient information such as name, address, phone number and insurance information prior to scheduling appointments or administering treatments.
- Provided assistance in coordinating transfers between units or facilities when necessary.
- Answered telephone calls, responded to requests for information and routed callers to correct personnel or departments.
Education
High School Diploma -
Hillcrest High School
Dallas, TX1992-07
Certificate - Phlebotomy
Eastfield College
Mesquite, TXSkills
- Elite 3E ( Records Management )
- IM Connect ( Offsite storage app)
- Biohazard Waste Disposal
- Sharps Disposal
- Drawing Blood
- Proper Storage Procedure
- Medical Records Maintenance
- Sanitation and Sterilization
- HIPPA
- Quality Contral
- Data Entry
- Customer Service
- PPE
- Organization Skills
Timeline
Legal Records Clerk
GLC Business Services
2021.12 - Current
Certified Phlebotomy Technician
LabCorp
2020.10 - 2023.06
Reservation Agent
Star Transit
2017.12 - 2019.12
Mobile Phlebotomist
Diagnostic Labs Holdings
2016.11 - 2018.11
Medical Unit Clerk
Terrell State Hospital
2006.05 - 2012.08
High School Diploma -
Hillcrest High School
Certificate - Phlebotomy
Eastfield College
Similar Profiles
Brandon HoffmanBrandon Hoffman
Records Clerk at Haynes Boone, LLP at GLC Business ServicesRecords Clerk at Haynes Boone, LLP at GLC Business Services
Bryan BartonBryan Barton
Carpenter Apprentice at GLC ServicesCarpenter Apprentice at GLC Services
Yilin ChewYilin Chew
Head, Administration at GLC RecycleHead, Administration at GLC Recycle