Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Traci Osborne

Knoxville,TN

Summary

Accounts Payable/Receivable Coordinator with positive attitude and continuous learning and growth. Expertise in handling multiple tasks effectively and a willingness to learn. Excel in accurate cash application processing and account reconciliation, Proficient in Microsoft Office and QuickBooks, adept at resolving billing issues.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Accounts Payable/Accounts Receivable Coordinator

Knoxville Comprehensive Breast Center
06.2017 - Current
  • Completed daily process adjustments to maintain accuracy.
  • Reconciled daily AR ledger and verified proper posting.
  • Prepared bills receivable, invoices, and bank deposits.
  • Verified discrepancies and resolved clients' billing issues
  • Posted customer payments by recording cash, checks, and credit card transactions.
  • Processed incoming payments in accordance with established financial policies.
  • Updated aging reports based on daily audits.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
  • Negotiated payment arrangements with customers to establish timely receipt of payments.
  • Monitored accounts to verify compliance with payment terms and schedules.
  • Reconciled accounts receivable to general ledger.
  • Used data entry skills to accurately document and input statements.
  • Handled account payments and provided information regarding outstanding balances.
  • Audited and corrected billing and posting documents for accuracy.
  • Processed vendor and supplier payments on weekly basis.
  • Processed payment via telephone and in person with focus on accuracy and efficiency.
  • Maintained accurate records of customer payments.
  • Kept vendor files accurate and up-to-date to expedite payment processing.
  • Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.

Accounts Payable Docketing Clerk

Luedeka Neely & Graham, PC
01.1997 - 05.2010
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Edited and proofread documents for accuracy and completeness.
  • Utilized office management software to record and track customer information.
  • Edited documents to keep company materials free of grammar errors.
  • Purchased and maintained office supplies.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Input data into spreadsheets and databases.

Education

High School Diploma -

Halls High School
Knoxville, TN
05-1988

Skills

  • Accurate cash application processing
  • Skilled in Microsoft Office tools
  • Accounts payable processing
  • Transaction monitoring
  • Accounts receivable management
  • Timely transaction execution
  • Payment schedule analysis
  • Cash management
  • Financial reporting
  • Invoice statements
  • Account updating
  • Accurate account reconciliation
  • Payment analysis
  • Account analysis
  • Customer relations
  • Financial records and reporting

Certification

  • State of Tennessee Notary Public
  • NACPB Payroll Certification
  • NACPB Quickbooks Online Certification

Timeline

Accounts Payable/Accounts Receivable Coordinator

Knoxville Comprehensive Breast Center
06.2017 - Current

Accounts Payable Docketing Clerk

Luedeka Neely & Graham, PC
01.1997 - 05.2010

High School Diploma -

Halls High School