Summary
Overview
Work History
Education
Skills
Timeline
Generic

Traci Peltzer

1915 Fern Palm Dr. Edgewater,FL

Summary

Proactive Operations Supervisor and Front Desk Receptionist with extensive experience in hospitality, retail management, and insurance. Skilled in team leadership, problem-solving, and customer relations, with a strong work ethic and bilingual proficiency in English and French. Bringing reliability, critical thinking, and adaptability to new career opportunities.

Overview

31
31
years of professional experience

Work History

Attendant/Supervisor of Operations

TTEC
06.2023 - Current


  • Toll collector and supervisor of all collectors for daily entry to Volusia county beaches. (Ormond, Daytona and New Smyrna)
  • Performed routine maintenance tasks on equipment, identifying potential issues before they escalated into larger problems.
  • Assisted in training new attendants, sharing best practices and tips for efficient service.
  • Proactively identified potential problems before they escalated, addressing them swiftly and effectively to minimize negative impact on daily operations.
  • Supervised operations staff and kept employees compliant with company policies and procedures.

Front Desk Receptionist at Hampton Inn

LBA Hospitality
05.2021 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Assisted with guest inquiries, resolving issues promptly and efficiently to ensure guest satisfaction.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Private Housekeeper

Home Clean Home- Self Employed
08.2013 - Current
  • Implemented customized cleaning schedules tailored to individual client preferences and needs.
  • Established trust-based relationships with clients through consistent professionalism coupled with genuine empathy towards individual requirements.

Retail Sales- Business Owner

Urban Sunshine Organic & Hydroponic Gardening
08.1993 - 07.2012
  • Successfully launched and operated a small business, overseeing all aspects of the daily operations.
  • Oversaw budgeting and financial management, ensuring the company's financial health.
  • Established strong vendor relationships to negotiate favorable pricing terms and improve supply chain efficiency.


Insurance Specialist

Gan Assurances
01.2005 - 06.2010
  • Assisted clients in selecting appropriate coverage based on their needs and budget.
  • Participated in industry conferences and workshops to stay updated on emerging trends in the insurance field.
  • Conducted policy reviews for clients to ensure their coverage remained adequate and up-to-date.
  • Served as a subject-matter-expert on various types of insurance policies such as auto, home, health, ect.

Education

High School Diploma -

Lyman High School
Longwood, FL
06.1993

Skills

  • Strong Work Ethic, adaptable and flexible
  • Patience and understanding
  • Team player attitude
  • Reliability and punctuality
  • Critical Thinking-problem solving skills
  • Fluent Bilingualism (English & French)

Timeline

Attendant/Supervisor of Operations

TTEC
06.2023 - Current

Front Desk Receptionist at Hampton Inn

LBA Hospitality
05.2021 - Current

Private Housekeeper

Home Clean Home- Self Employed
08.2013 - Current

Insurance Specialist

Gan Assurances
01.2005 - 06.2010

Retail Sales- Business Owner

Urban Sunshine Organic & Hydroponic Gardening
08.1993 - 07.2012

High School Diploma -

Lyman High School

Similar Profiles

CREATE PROFILE
Traci Peltzer