Traci Queen
Upper Marlboro,MD
Summary
Dynamic and detail-oriented professional with proven expertise in data entry and sample coordination at Business Flooring. Adept at managing LEED documentation and enhancing customer service, I excel in fostering collaboration and ensuring timely order processing. Committed to delivering high-quality results and supporting team success in fast-paced environments. I have worked both hybrid& remote from home for the past 7+ years. I also have 9+ years in answering calls and providing excellent customer service. 15+ years in a fast paced environment and data entry skills.
Overview
19
19
years of professional experience
Work History
Sample Coordinator/Computer Data Entry Operator
Business Flooring
Laurel, MD
02.2018 - 05.2025
- Processed incoming requests for data entry services promptly and accurately.
- Assisted other team members with complex data entry tasks as needed.
- Communicated effectively with colleagues, customers, and vendors via email, phone, or in person.
- Responded promptly to inquiries from customers regarding status of their orders.
- Coordinated samples to go out to job sites and contractors.
- Gathered and submitted LEED information on specific products.
- Created transmittals and closeout documents when the projects came to an end.
- Scheduled jobs to go out
Data Entry/Accounting Clerk Assistant
Business Flooring
Laurel, MD
09.2006 - 04.2015
- Entry of subcontractor Payroll
- Proposal Entry
- Data Entry
- Purchasing of Job Materials
- Answering& transferring calls
Education
High School Diploma -
Laurel High School
Laurel, MD05-2004
Skills
- Data entry
- Sample coordination
- Document management
- Order processing
- LEED documentation
- Customer service
- Works well with others
- Proficient
- Able to work remote
- Very organized
- Microsoft office knowledgeable
Affiliations
-Reading in spare time
-Anything Outdoors
-Attending my kids games
-Animals
Timeline
Sample Coordinator/Computer Data Entry Operator
Business Flooring
02.2018 - 05.2025
Data Entry/Accounting Clerk Assistant
Business Flooring
09.2006 - 04.2015
High School Diploma -
Laurel High School