Traci Ryan
Westerville,OH
Summary
Innovative Corporate Trainer with experience in designing, implementing, and evaluating corporate training programs. Strengths include ability to analyze training needs, develop curriculum and deliver effective training sessions. Have successfully improved employee productivity and job satisfaction through customized learning initiatives. Demonstrated leadership skills with focus on team building and cross-functional collaboration.
Overview
25
25
years of professional experience
Work History
Learning and Development Specialist
Acloche
Columbus, OH
11.2021 - Current
- Partner with SMEs to design training programs and instructional materials to educate for all levels in the organization.
- Collaborate with senior leadership to develop guiding principles, strategies and plans for training.
- Developed over 40 training courses with content ranging from technical to soft skills for internal and external training participants.
- Develop, maintain and regularly update customized new hire training materials and objectives for all internal positions.
- Develop methods, procedures, and systems to support learning initiatives and records maintenance.
- Act as SME for company CRM software.
- Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
- Communicated regularly with stakeholders at all levels within organization about upcoming trainings or changes in policy.
- Maintained records of all training activities including attendance rosters and evaluation forms.
- Developed and facilitated learning programs to ensure the professional development of employees.
- Assisted in creating a culture of continuous learning by providing guidance on best practices in adult education principles.
- Organized virtual workshops and webinars to enhance staff knowledge on specific topics.
- Conducted post-training evaluations to measure effectiveness of instruction techniques and overall program success.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Devised strategies to orientate, train and direct staff to achieve corporate objectives.
- Administered assessments during and after training and provided leaders with feedback about individual strengths and training requirements.
- System testing and process analysis reporting.
Trainer
Cardinal Health
Dublin, OH
09.2006 - 03.2017
- Developed business segment specific training courses utilizing various content development tools including Adobe Captivate and PowerPoint.
- Worked closely with project managers to develop training for, new program implementations, mergers, acquisitions and divestitures.
- Trained newly hired top talent to fill key positions and maximize productivity.
- Managed multiple projects simultaneously while adhering to tight deadlines.
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
- Developed and coordinated trainings to help individuals learn company policies and procedures and job tasks.
- Evaluated individuals regularly for progress or growth potential to guide decisions regarding advancement and additional training.
- Facilitated orientation and training classes to communicate policies and procedures to new hires.
- Developed tests, exercises and role-plays for courses to verify competency.
- Worked with subject matter experts to validate relevancy of content.
- Collaborated with internal business partners to create course content.
- Implemented the ADDIE model within our training team.
Manager of Training, QA and Recruiting
Safelite Auto Glass
Dublin, OH
09.1999 - 02.2006
- Developed and presented weekly QA reports to management, highlighting key quality metrics and areas for improvement.
- Coordinated with managers to identify skill or knowledge gaps and implement training needs.
- Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
- Approved new training techniques and suggested enhancements to optimize existing training programs.
- Collaborated with management to align on strategy and communication of content.
- Produced reports and maintained training documents to support training activities.
- Coached recruiters and hiring managers regarding strong interview techniques.
- Created monthly reports for senior management summarizing operational performance metrics.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Conducted performance reviews for team members.
- Implemented quality control measures to uphold company standards.
- Identified and resolved workflow inefficiencies, increasing overall productivity by 15%.
Education
Some College (No Degree) -
Hondros College
Columbus, OH04-2006
High School Diploma -
Westerville South High School
Westerville, OH06.1989
Skills
- Course Design
- New Employee Training
- Team Development Strategies
- Training Course Optimization
- Talent Acquisition
- Leadership Development
- Job Skill Building
- Collaboration
- Orientation and Onboarding
- Training Program Design
- Training Method Development and Deployment
- Class Scheduling
- Attention to Detail
- Adobe Captivate
Timeline
Learning and Development Specialist
Acloche
11.2021 - Current
Trainer
Cardinal Health
09.2006 - 03.2017
Manager of Training, QA and Recruiting
Safelite Auto Glass
09.1999 - 02.2006
Some College (No Degree) -
Hondros College
High School Diploma -
Westerville South High School
Similar Profiles
Roger BlackRoger Black
Machine Operator at AclocheMachine Operator at Acloche
Julie McGrawJulie McGraw
Regional Director at AclocheRegional Director at Acloche
Daman SchoopDaman Schoop
Pro Shop Attendant at Wgc Golf CoursePro Shop Attendant at Wgc Golf Course