Summary
Overview
Work History
Education
Skills
Training
Development
Software
Work Preference
Timeline
Traci Schimek

Traci Schimek

Business Analyst
Colgate,WI

Summary

Business Analyst / Product Specialist with proven success planning to coordinate and align technology with business and customer needs to expand service offerings and reduce costs. Highly effective in leading, adapting, integrating, and continually improving, with rapidly evolving and highly competitive business needs while adapting to multiple industries and ever-evolving customer and marketplace demands. Positive leadership, communications, and interpersonal skills – influencing demanding customers, decision-makers, executives, associates, and end-users with diverse experiences and global and cultural backgrounds. Proven effectiveness in leading and/or contributing to team-based and individual assignments while managing multiple projects.

Overview

26
26
years of professional experience

Work History

Business Analyst

QUAD
05.2021 - 07.2024
  • Company Overview: A $4B sales / global provider of multichannel marketing solutions including consumer magazines, special interest publications, catalogs, retail inserts/circulars, direct mail, books, directories, and commercial and specialty products including in-store signage/displays to digital marketing (search, display, mobile, and social) and product packaging with 50-plus production / distribution facilities on three continents
  • The printing industry is adapting to an evolving e-communications environment resulting in plant closures, consolidations, and nationwide restructuring
  • Website: www.quad.com
  • Generate documentation of processes to be used by internal and external clients and colleagues
  • Create work items for development based on internal needs or customer requirements
  • Collaborate with the Product Manager, Customer Account Manager, and developers on statements of work (SOW) from the customer
  • Inform clients of upcoming upgrades and planned downtime
  • Documented processes for internal and external clients, ensuring smooth operations
  • Supported four software systems, developed internally, for Magazine Publishers
  • Tested software systems for Magazine Publishers to deliver bug-free solutions
  • Collaborated with cross-functional teams to develop statements of work for customers
  • Informed clients of upcoming upgrades and planned downtime

Business Analyst

INFINITE OPTIONS CONSULTING
02.2019 - 05.2021
  • Company Overview: Owner – Operator of a consulting company for the development and testing of a new data warehouse with reporting in the medical industry
  • Develop detailed business requirements for software applications and oversee software development processes
  • Track user acceptance testing
  • Liaise with clients, peers, and stakeholders in the medical industry to produce comprehensive requirements used in the development process
  • Collaborate with Data Architects, Developers, and Project Managers
  • Created requirement documents and sample documents for labor, productivity, and admission reports with updates to save client stakeholders 20-30 hours per month
  • Assisted with internal quality testing, User Acceptance Testing and partnered with stakeholders to address UAT issues

Quality Management Specialist

SPHERION STAFFING
01.2017 - 02.2019
  • Company Overview: Spherion Staffing, a national recruiting and staffing enterprise
  • Partnered with the Bosch Quality Management Team to compile data, create and generate reports, log and monitor the completion of customer complaints, review and track quality system nonconformities, managing the quality process, guiding quality protocols, and working with cross-functional teams to determine the root cause of the problem
  • Intelex: Monitor customer complaints, logged into Intelex, reach root cause of problem within 2 weeks, and total completion within 60 days
  • Quality Management System: Decreased the number open complaints and the number of days complaints are open
  • Reduced the number of days complaints were open by 40%
  • Spherion Staffing, a national recruiting and staffing enterprise

Business System Developer

AMESBURY TRUTH/TRUTH HARDWARE
06.1998 - 06.2016
  • Company Overview: An innovative manufacturer of window and door hardware along with being a sealing and extrusion provider
  • Broad portfolio of engineered solutions within the fenestration industry
  • Website: www.amesburytruth.com
  • Gathered requirements and Managed software projects and updates
  • Designed, tested, and completed programming
  • Developed, changed, sustained, and supported IBM queries, and aided AS/400 user assistance, project facilitation, and program changes
  • Created documentation for processes and education
  • Prepared reports to analyze sales, marketing, forecast, and shipments using marketing segments for management, executive, and corporate review
  • Managed EDI for updated IQMS software implemented across all companies
  • Created and modified Crystal Reports for users to get data out of the IQMS software
  • Created and managed the data imports into and exports out of Demand Solutions forecasting software
  • Utilized profound Logic RPGSP and HTML to modernize RPG programs into Web-based applications
  • Trained users how to create and modify queries using the New Generations Interactive Query (NGSIQ) package

Education

Bachelor of Science - Information Technology – Project Management

Capella University
05-2022

Micro Support Technician Diploma - Programming

South Central Technical College, Mankato, MN
05-1998

Skills

  • Agile methodologies
  • Client and Stakeholder Relations
  • Strategic Planning/Analysis
  • Data Analytics
  • Use Case Documentation
  • Microsoft: Visio
  • Microsoft: Word
  • Microsoft: Excel
  • Microsoft: PowerPoint
  • Microsoft: Project
  • Develop and maintain business diagrams
  • Organizational Reporting
  • Process Improvements
  • Requirement Gathering
  • Software Development Lifecycle
  • System Data Import/Export
  • Software Upgrades
  • Translation of Business needs
  • User Acceptance Testing
  • User Training
  • Gantt Charts
  • Project Documentation and coordination

Training

  • Jira 2020
  • BigTime 2020
  • IT Glue 2020
  • ShareFile 2019
  • Slack 2019
  • Kanban Tool 2019
  • Crystal Report 2019

Development

On-Going professional training / seminars (internal & external), including ever-changing and emerging digital and social media platforms. Effective motivational, team building and leadership skills leading across multiple generations and diverse cultures. Effective Workplace Communications Skills, Effective Customer Service strategies, Analytical Problem Solving, and RCA – Root Cause Analysis / Corrective Action.

Software

Software Languages: RPG, RPGLE, RPGSP, Control Language (CL), HTML, Cascading Style Sheets (CSS)

Databases: DB2, Access, Microsoft SQL

Query Languages: New Generations Software (IQ and Qport), Query 400, Crystal Reports, SQL

Software: Azure, Microsoft SQL, Demand Solutions Forecast Software, DBU, Hawkeye Help Systems Robot, Jira, Microsoft Office Suite, Office 365, Microsoft Project, Microsoft Visio, Real Vision Imaging (RVI), Dreamweaver, Monarch Data Pump

ERP Systems: Infor BPCS, EnterpriseIQ (IQMS, EIQ), Baan

Other: Requirement Documentation, Electronic Data Interchange (EDI), Project Management, Project Planning, Software Documentation, and Technical Support

Training:Jira 2020, BigTime 2020, IT Glue 2020, ShareFile 2019, Slack 2019, Kanban Tool 2019, Crystal Report 2019

Development: On-Going professional training / seminars (internal & external), including ever-changing and emerging digital and social media platforms Effective motivational, team building and leadership skills leading across multiple generations and diverse cultures Effective Workplace Communications Skills, Effective Customer Service strategies, Analytical Problem Solving, and RCA – Root Cause Analysis / Corrective Action

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Flexible work hoursPaid time off

Timeline

Business Analyst - QUAD
05.2021 - 07.2024
Business Analyst - INFINITE OPTIONS CONSULTING
02.2019 - 05.2021
Quality Management Specialist - SPHERION STAFFING
01.2017 - 02.2019
Business System Developer - AMESBURY TRUTH/TRUTH HARDWARE
06.1998 - 06.2016
Capella University - Bachelor of Science, Information Technology – Project Management
South Central Technical College - Micro Support Technician Diploma, Programming

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