Dynamic Talent Acquisition Manager offering 4-year progressive career across diverse industries. Experienced in full-cycle recruiting to source, select, and hire top talent. Establishes and maintains effective recruitment metrics, processes, systems, and tools to deliver five-star candidate experiences and contribute to the company's employment brand.
Overview
10
10
years of professional experience
Work History
Talent Acquisition Manager
The St. James
Springfield, VA
08.2021 - 06.2024
Increased the quality of new hires by refining job descriptions, setting clear expectations, and establishing performance metrics for success.
Reduced time-to-fill rates by utilizing advanced recruitment tools such as applicant tracking systems and social media platforms.
Collaborated with HR team members to ensure a seamless onboarding experience for new hires through effective communication and coordination of orientation programs.
Led training sessions for hiring managers on topics such as interviewing techniques, unconscious bias awareness, and legal considerations in the hiring process.
Managed all aspects of the interview process including scheduling, conducting interviews, providing feedback, and negotiating offers with candidates.
Developed strong relationships with hiring managers to better understand their needs, resulting in improved candidate selection.
Improved candidate experience throughout recruitment process, ensuring clear communication and timely feedback at every stage.
Crafted detailed job descriptions and role requirements, ensuring clarity and attracting suitable candidates.
Engaged in proactive sourcing techniques, reaching out to passive candidates and building relationships for future opportunities.
Responsible for business development & full life cycle recruiting including job posting, prescreening candidate resumes, interviewing via phone and in person, and extending formal offers for temporary, temporary-to-hire, and direct hire placement
Recruited candidates within the Administrative/Clerical field (Administrative, Marketing, Customer Service, Human Resources, Events, Sales, Warehouse, etc.) for Non-Profits, Associations, Government Contractors, Executives, IT, Healthcare, and Property Management Companies
Attended various career fairs and networking events for recruitment and business development purposes
Created/post job descriptions to qualify candidates through various databases (CareerBuilder, Indeed, JobScience, ZipRecruiter, and LinkedIn) while utilizing Boolean search strings to attract candidates to client opportunities
Coordinated on-boarding activities, processed paperwork, and assisted candidates in the new hire orientation process
Initiated background checks, conducted reference checks, handled salary negotiations, and extended formal offer letters to candidates
Managed payroll and I-9 Verification for temporary candidates
Cold called prospective clients to generate sales leads, and schedule appointments with C-level executives to expand territory and discuss partnership
Developed strong relations with customers, connecting with key business executives and stakeholders
Answered client queries and identify new business opportunities among existing customers.
Home Store Specialist/Commission Sales Associate
Bloomingdale’s
Chevy Chase, MD
10.2016 - 10.2019
Problem solve customer inquiries and complaints related to product selection or purchase
Monitor sale levels, trend data and customer needs
Perform merchandising functions that include inventory control, customer service and satisfaction
Meet sales targets consistently and reached top seller status.
Center Director
Jenny Craig
McLean, VA
10.2014 - 06.2016
Provided leadership for business operations, meeting revenue and profitability targets
Responsible for recruiting, interviewing and hiring vacancies
Served as link to Human Resources for onboarding and training
Responsible for employee evaluations and maintaining personnel records for Human Resources
Accountable for building new client base and client retention
Managed key center operations (scheduling, payroll, product inventory).
Commissioned Sales Associate
Nordstrom
Richmond, VA
02.2014 - 09.2014
Provided sales and customer service support for product selection
Facilitated resolution of customer problems or complaints
Performed merchandising and inventory functions to ensure customer satisfaction.
Education
B.S. in Business Management -
Delaware State University
Dover, DE
05.2009
Skills
Recruitment and hiring
Interviewing
Salary and benefits negotiations
Employee Relations
Conflict Resolution
Policies & Procedures
Applicant Tracking Systems
Candidate pipeline management
Talent management
Candidate Sourcing
Onboarding, Training, and Development
Training
Global Studies, Delaware State University, Beijing, China, 07/07
Future Nordstrom Leaders (FNL) training program, Dover, DE, 02/12