Summary
Overview
Work History
Education
Skills
Timeline
Generic

Traci Sinclair

Zanesville,OH

Summary

Reliable Tattoo Artist adept at completing both custom designs and walk-in work. Highly effective staying on task in fast-paced environments. Flexible schedule to work long hours.

Overview

13
13
years of professional experience

Work History

Tattoo Artist and Artist

Self Employed Services
07.2010 - Current
  • Created custom tattoo designs for customers.
  • Kept areas neat and clean and equipment sanitized.
  • Grew client base by marketing services.
  • Utilized photographs and sketches from customers to develop ideas.
  • Maintained schedule and kept appointment times.
  • Performed clean, high-quality work at all times.
  • Applied permanent tattoos using indelible, non-toxic ink.
  • Accepted and processed customer payments.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Provided emotional support and companionship to clients.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Preserved patient safety by following safety protocols.

Delivery Driver

Killer Decks
01.2015 - 01.2018
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Verified accuracy of all deliveries against order forms.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Kept detailed records of deliveries and money received from customers.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Filled out load paperwork and DOT-mandated log books.

Sales/Customer Service Representative

Killer Decks
01.2012 - 01.2015
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Updated account information to maintain customer records.
  • Responded to customer requests for products, services, and company information.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Provided primary customer support to internal and external customers.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Responded proactively and positively to rapid change.
  • Maintained up-to-date knowledge of product and service changes.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Promptly responded to inquiries and requests from prospective customers.

Education

GED -

South High School
Columbus, OH
01.1989

Skills

  • Money Handling
  • Customer Orders
  • Sanitation Procedures
  • Business Knowledge
  • Customer Relations
  • Design skills
  • Collaboration with clients
  • Lettering and typography
  • Continuous learning
  • Social media presence
  • Hygiene and sterilization
  • Patience and perseverance
  • Aftercare advice
  • Time management
  • Client consultation
  • Drawing and sketching
  • Custom tattoo creation
  • Artistic ability
  • Steady hand control
  • Portfolio development
  • Cover-up expertise
  • Appointment scheduling
  • Industry trends awareness
  • Attention to detail
  • Color theory knowledge
  • Customer service
  • Skin preparation
  • Professionalism and ethics
  • Equipment maintenance
  • Creativity and imagination
  • Schedule Management
  • Event Setup
  • Supply Management
  • Expense Management

Timeline

Delivery Driver

Killer Decks
01.2015 - 01.2018

Sales/Customer Service Representative

Killer Decks
01.2012 - 01.2015

Tattoo Artist and Artist

Self Employed Services
07.2010 - Current

GED -

South High School

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Traci Sinclair