Traci Slade
Foxborough,MA
Summary
Dynamic Office Manager with a proven track record at Ocean State Metals, excelling in customer service and office administration. Expert in streamlining operations, enhancing organizational efficiency, and managing accounts with QuickBooks. Demonstrated ability to solve complex problems, leading to a significant improvement in customer satisfaction and operational workflow. Skilled in both interpersonal communication and technical tasks.
Overview
13
13
years of professional experience
Work History
Office Manager
Ocean State Metals
02.2011 - 11.2023
Answer all phone calls
Customer service via phone, email or text
Schedule daily or weekly customer pick ups and trucks pick ups
Problem solving for customers, truck drivers and warehouse employees
Accounts Receivables and Account Payables in Quickbooks
Handle cash log payments to door trade customers
Shipping and Receiving
Schedule trucks to pick up and deliver to customers and vendors
Inventory on all in house material
Education
High School Diploma -
Norwood High School
Norwood, MA05.1991
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
Timeline
Office Manager
Ocean State Metals
02.2011 - 11.2023
High School Diploma -
Norwood High School