Summary
Overview
Work History
Timeline
Generic

Traci Taack

Pelham,AL

Summary

Hardworking professional with experience in office operations, administrative support, and customer service. Highly organized and self-motivated with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.

Overview

21
21
years of professional experience

Work History

Bartender

Greystone Country Club
03.2025 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

HUMAN RESOURCES MANAGER

NatureScape
07.2023 - 06.2024
  • Processed payments, prepared invoices, reconciled bank statements, and maintained records of accounts receivable and payable.
  • Accurately entered financial transactions into accounting software and ensured that all data was accurate and up-to-date.
  • Processed bills by recording invoices received from suppliers or vendors on accounting system database.
  • Completed bi-weekly payroll for salaried and hourly employees.
  • Resolved payroll discrepancies in a timely manner with excellent customer service skills.
  • Developed training materials and provided orientation sessions to new hires.

LEAD SERVER, MANAGER

Wilson Creek Winery
01.2013 - 06.2023
  • Provided guests with exceptional service through knowledge of menu items, wine pairings, and specials offered throughout the evening.
  • Trained new servers in restaurant procedures, daily operations, and server duties.
  • Demonstrated strong leadership skills by providing guidance, support, and direction to staff members in order to ensure customer satisfaction.
  • Interacted with guests to drive satisfaction and loyalty.
  • Responsible for over 50 employees, which included all aspects of Human Resources, payroll and scheduling that adhered to labor costs.

DIRECTOR OF SALES AND BUSINESS DEVELOPMENT

Nutland Foods
03.2009 - 09.2012
  • Nutland Foods was a family owned Business that manufactured high quality GMO, Gluten Free nut based products. We focused on specialty stores which included Whole Foods, Sprouts and Gelsons.
  • I conducted all new hire initiations and product trainings and generated quarterly accurate sales and inventory reports.
  • Grew the existing store count. From 80 to over 600 in two years while managing 60 key national accounts.
  • Utilized CRM software to track sales performance metrics, such as quotas and revenue goals.

GENERAL MANAGER

On the Border Restaurant
03.2004 - 01.2009
  • Built and maintained relationships with vendors and suppliers.
  • Provided coaching and mentoring support for employees at all levels of the organization.
  • Created policies, procedures and guidelines for staff members’ daily operations.
  • Planned and managed adequate inventory levels using computerized inventory system for meeting sales demands and minimizing loss.
  • Oversaw budgeting activities, monitored expenses and analyzed variances from plan.

Timeline

Bartender

Greystone Country Club
03.2025 - Current

HUMAN RESOURCES MANAGER

NatureScape
07.2023 - 06.2024

LEAD SERVER, MANAGER

Wilson Creek Winery
01.2013 - 06.2023

DIRECTOR OF SALES AND BUSINESS DEVELOPMENT

Nutland Foods
03.2009 - 09.2012

GENERAL MANAGER

On the Border Restaurant
03.2004 - 01.2009

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Traci Taack