Traci Taack
Pelham,AL
Summary
Hardworking professional with experience in office operations, administrative support, and customer service. Highly organized and self-motivated with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.
Overview
21
21
years of professional experience
Work History
Bartender
Greystone Country Club
Hoover, AL
03.2025 - Current
- Served high customer volumes during special events, nights, and weekends.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
HUMAN RESOURCES MANAGER
NatureScape
Pelham, AL
07.2023 - 06.2024
- Processed payments, prepared invoices, reconciled bank statements, and maintained records of accounts receivable and payable.
- Accurately entered financial transactions into accounting software and ensured that all data was accurate and up-to-date.
- Processed bills by recording invoices received from suppliers or vendors on accounting system database.
- Completed bi-weekly payroll for salaried and hourly employees.
- Resolved payroll discrepancies in a timely manner with excellent customer service skills.
- Developed training materials and provided orientation sessions to new hires.
LEAD SERVER, MANAGER
Wilson Creek Winery
Temecula, CA
01.2013 - 06.2023
- Provided guests with exceptional service through knowledge of menu items, wine pairings, and specials offered throughout the evening.
- Trained new servers in restaurant procedures, daily operations, and server duties.
- Demonstrated strong leadership skills by providing guidance, support, and direction to staff members in order to ensure customer satisfaction.
- Interacted with guests to drive satisfaction and loyalty.
- Responsible for over 50 employees, which included all aspects of Human Resources, payroll and scheduling that adhered to labor costs.
DIRECTOR OF SALES AND BUSINESS DEVELOPMENT
Nutland Foods
Bakersfield, CA
03.2009 - 09.2012
- Nutland Foods was a family owned Business that manufactured high quality GMO, Gluten Free nut based products. We focused on specialty stores which included Whole Foods, Sprouts and Gelsons.
- I conducted all new hire initiations and product trainings and generated quarterly accurate sales and inventory reports.
- Grew the existing store count. From 80 to over 600 in two years while managing 60 key national accounts.
- Utilized CRM software to track sales performance metrics, such as quotas and revenue goals.
GENERAL MANAGER
On the Border Restaurant
Victorville, CA
03.2004 - 01.2009
- Built and maintained relationships with vendors and suppliers.
- Provided coaching and mentoring support for employees at all levels of the organization.
- Created policies, procedures and guidelines for staff members’ daily operations.
- Planned and managed adequate inventory levels using computerized inventory system for meeting sales demands and minimizing loss.
- Oversaw budgeting activities, monitored expenses and analyzed variances from plan.
Timeline
Bartender
Greystone Country Club
03.2025 - Current
HUMAN RESOURCES MANAGER
NatureScape
07.2023 - 06.2024
LEAD SERVER, MANAGER
Wilson Creek Winery
01.2013 - 06.2023
DIRECTOR OF SALES AND BUSINESS DEVELOPMENT
Nutland Foods
03.2009 - 09.2012
GENERAL MANAGER
On the Border Restaurant
03.2004 - 01.2009