Traci Thompson
Rohnert Park,CA
Summary
Dynamic professional with strong customer service skills and a focus on safety. Experienced in logistics management and operational oversight, ensuring efficient vehicle transportation and high customer satisfaction.
Overview
11
11
years of professional experience
Work History
Professional Driver
Manly Honda
Santa Rosa, California
09.2024 - Current
- Ensured safe and efficient transportation of vehicles between dealership locations.
- Provided outstanding customer service during vehicle handovers and pickups, enhancing customer satisfaction.
- Followed all traffic laws and regulations while operating company vehicles.
- Adhered to company policies and procedures while driving assigned vehicles.
- Completed paperwork accurately including trip reports, log books, accident reports.
- Utilized GPS navigation systems to plan efficient routes, ensuring timely vehicle deliveries.
- Monitored weather conditions along routes to maintain safety and prevent delays.
Bar Owner
Tradewinds Bar
Cotati, California
10.2015 - Current
- Managed daily operations and staff scheduling, optimizing service in high-traffic local bar.
- Oversaw inventory management, maintaining sufficient supply of beverages and supplies for seamless service.
- Developed and executed promotional events that attracted new customers.
- Collaborated with local businesses on cross-promotional initiatives, increasing foot traffic.
- Trained new staff on customer service standards and bar procedures.
- Handled customer inquiries and resolved complaints, enhancing overall customer satisfaction.
- Maintained cleanliness and organization of bar area for optimal customer experience.
- Monitored compliance with health and safety regulations in bar operations.
Education
High School Diploma -
Pioneer High School
San Jose, CA06-1968
Skills
- Vehicle delivery
- Route planning
- Safety compliance
- Vehicle inspection
- Trip reporting
- Customer service
- Inventory management
Timeline
Professional Driver
Manly Honda
09.2024 - Current
Bar Owner
Tradewinds Bar
10.2015 - Current
High School Diploma -
Pioneer High School