Summary
Overview
Work History
Education
Skills
Timeline
Accomplishments
Generic

Traci Waldecker

Quality Assurance Leader
Falling Waters,WV

Summary

Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.

Overview

26
26
years of professional experience
6
6
years of post-secondary education

Work History

Site Annual Product Quality Review Coordinator

Procter And Gamble
Inwood, West Virginia
09.2022 - Current
  • Compile and analyze data from a variety of sources such as SAP, technical specifications, consumer complaints and adverse events.
  • Complete reports on a monthly basis to assess performance of materials and processes established to deliver the intended product quality.
  • Formally assess need for changes in drug product specification, materials and manufacturing and control procedures.
  • Obtain required reviews and approvals within the required timeframes.
  • Distribute approved reports to internal and external regulatory agencies when requested.
  • Assist in validation of additional making/packing systems. Currently oversee 3 drug lines that produce 7 drug chassis.
  • Proved successful working within tight deadlines and a fast-paced environment
  • Passionate about learning and committed to continual improvement
  • Paid attention to detail while completing assignments
  • Identified issues, analyzed information and provided solutions to problems

Site Stability Coordinator

Procter And Gamble
Inwood, West Virginia
09.2022 - Current
  • Establish, document and ensure drug products maintain their quality, efficacy and safety during use under various environmental storage conditions.
  • Ensure representative marketed samples are maintained and tested throughout the shelf life of the product.
  • Provide necessary data to support New Drug Applications submissions
  • Have overall responsibility for planning, documenting, placing, testing all stability samples and reporting results.
  • Overall responsibility to ensure proper documentation in R&D/plant stability protocols are complete, compliant and correct prior to execution.
  • Work Process improvements have driven a 75% reduction in samples required and $750,000 cost saving/avoidance
  • Self-motivated, with a strong sense of personal responsibility
  • Managed time efficiently in order to complete all tasks within deadlines
  • Organized and detail-oriented with a strong work ethic
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
  • Adaptable and proficient in learning new concepts quickly and efficiently
  • Gained extensive knowledge in data entry, analysis and reporting

Beauty Care Raw and Pack Materials Leader

Procter And Gamble
Inwood, West Virginia
01.2018 - 09.2022
  • Assured over 500 new and existing materials brought to the site are from qualified suppliers with good quality history.
  • Ensured supplier quality management is tracked and maintained and can produce records and reports for regulatory agencies.
  • Confirmed all performance characteristics listed on technical standards can be tested on site.
  • Implemented mitigation plans for supplier that have become higher risk.
  • Approved all changes to raw material testing status.
  • Developed and implemented process improvements to reduce costs and increase efficiency receipt, sampling, testing and release of starting materials.
  • Designed procedures by which all starting materials are sampled, evaluated and dispositioned during start-up of the site. These procedures drove a 50% reduction in release timing.
  • Trained and qualified site disposition team for release of raw materials as well as highly regulated finished products
  • Developed process to track age control of bulk storage tanks.
  • Wrote and ensured required quality assurance technical agreements were in place.
  • Assist regulatory agencies with all material related inquiries as the subject matter expert for the site.
  • Gained strong leadership skills by managing projects from start to finish
  • Assisted with day-to-day operations, working efficiently and productively with all team members
  • Resolved problems, improved operations and provided exceptional service
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Developed strong communication and organizational skills through working on group projects

Unit Manager

Waffle House
Hagerstown, MD
01.2015 - 12.2017
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.

General Manager

PetSmart
Sterling, VA
01.1997 - 01.2015
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Submitted orders for new inventory.
  • Completed routine store inventories.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.

Education

Bachelor of Arts - Anthropology

University of Georgia
Athens, GA
01.1992 - 12.1997

Skills

SAP QM/PE expert

Knowledge of quality systems

Problem-Solving

MS Office

Attention to Detail

Excellent Communication

Written Communication

Analytical and Critical Thinking

Teamwork and Collaboration

Timeline

Site Annual Product Quality Review Coordinator

Procter And Gamble
09.2022 - Current

Site Stability Coordinator

Procter And Gamble
09.2022 - Current

Beauty Care Raw and Pack Materials Leader

Procter And Gamble
01.2018 - 09.2022

Unit Manager

Waffle House
01.2015 - 12.2017

General Manager

PetSmart
01.1997 - 01.2015

Bachelor of Arts - Anthropology

University of Georgia
01.1992 - 12.1997

Accomplishments

  • Ruby Award winner (CEO Award runner up) 2018, 2019 and 2020
  • CEO Award winner 2021
  • Steering committee member for two affinity groups
  • Site qualifier for multiple roles

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Traci WaldeckerQuality Assurance Leader