Traci Warner
Weatherford,TX
Summary
Creative Business Development Manager with impressive track record of improving sales and growing company customer base. Successful team builder with exceptional communication abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
10
10
years of professional experience
Work History
Business Development Team Lead
TTI, Inc
Fort Worth, TX
05.2018 - Current
- Responsibility for team supporting Central Region sales branches with revenue goal of $35M+
- Consistently exceeds annual growth and sales objectives for revenue, GP$, customer expansion and commodity-specific objectives for targeted product lines
- Leads diverse team of sales professionals, including tenured sales team as well as college trainees providing coaching and development, along with continual performance management resulting in top performing team each year
- Defines objectives and assists team in prioritizing to maximize efficiency and productivity
- Trains on customer qualification skills to ensure team can build effective sales strategy and leverage information to maximize revenue and profit
- Develop and improve relationships with all stakeholders across region to build strategies for opportunities, including Corporate Product, Branch Management and Suppliers
- Develop and implement continuous improvement processes to ensure high quality and engagement for my team, as well as other teams who later adopted it
- Assist management with special projects to build skills and add value to organization
- Key Achievement:
- Built top performing team and motivated them to continue to exceed all performance metrics year after year
- A Central Team member achieved Dream Team recognition every year during my tenure as Team Lead
Business Development Account Representative
TTI, Inc
Fort Worth, TX
11.2014 - 05.2018
- Responsible for portfolio of customer relationships across multiple markets, handling all requests and driving growth in sales, profit and commodity expansion
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Established customer trust through strong relationship building and exceptional communication skills
- Utilize all corporate and regional resources to create sales strategy and leverage qualification information to maximize sales, profit and customer success
- Identify and pursue opportunities for commodity expansion within existing customers, as well as targeting new customers to organically grow portfolio on annual basis
- Execute inventory programs for strategic customers to streamline account management, secure long term business and create supply chain partnerships
- Work with manufacturer representatives to qualify new customer leads and convert them to new customers
- Key Achievement:
- Top performing Business Development Inside Sales Representative in 2017, winning company Dream Team award for both Customer Growth Percentage and Sales & Product growth categories
Business Development Sales Specialist
TTI, Inc
Fort Worth, TX
03.2014 - 11.2014
- Delivered exceptional customer service to portfolio of 300-500 low spend, high activity customers to manage all customer inquiries
- Responsible for cold and warm leads from manufacturers as well as customer inquiries via phone or web submission, providing fantastic first experience to ensure continued business with TTI
- Collaborate with field resources to develop plans and identify growth opportunities resulting in future strategic customers
- Key Achievement:
- Exceeding customer and branch expectations to be promoted to Account Rep within 6 months.
Telecommunications Officer
Weatherford Police Department
Weatherford, TX
06.2012 - 03.2014
- Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty, preserving open communication during officer response to ensure safety and continual flow of information to both officers and callers
- Exhibits exceptional multi-tasking and organizations skills while entering criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
- Provide excellent customer service for non-emergency calls and requests to promote positive relationships between department and public
- Key Achievement:
- Received Chief’s Commendation Award for keeping all involved parties safe during extremely volatile situation by maintaining communication between officers and callers
Education
Bachelor of Arts - English
Texas A&M University
College Station, TX05.2012
Skills
- New Business Development
- Networking strength
- Staff Management
- Relationship building and management
- Sales expertise
- Goals and performance
- Interdepartmental Collaboration
- Detail-Oriented
- Staff Training and Development
- Lead Identification and Generation
- Performance Management
- Solution Selling
Additional Information
- Awards , 2017 - TTI Dream Team winner 2013 - Commendation of the Weatherford Police Department Chief 2013 - Telecommunications Officer of the Year at Weatherford Police Department
Timeline
Business Development Team Lead
TTI, Inc
05.2018 - Current
Business Development Account Representative
TTI, Inc
11.2014 - 05.2018
Business Development Sales Specialist
TTI, Inc
03.2014 - 11.2014
Telecommunications Officer
Weatherford Police Department
06.2012 - 03.2014
Bachelor of Arts - English
Texas A&M University
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