Traci Watson Akins

• Project lead for development and implementation of plan for culture shift to High Reliability for the health system successfully throughout 3 waves of Covid
• Developed and implemented safety policies, procedures, and programs for the health system
• Assisted Risk Management in management of event reporting system.
• Investigated accidents and incidents to determine root causes and corrective actions needed.
• Compiled monthly reports detailing key performance indicators
• Investigated, resolved and reported on occurrences documented on employee incident and accident reports.

• Coordinated responses to incidents involving loss or damage due to operational errors or negligence.
• Developed policies and procedures for the organization's risk management program.
• Provided guidance on best practices related to risk management processes.
• Processed liability claims and incident reports for submittal to third party administrators.
• Assisted sites with incident claim reporting, discussing such issues with departmental leadership.

• Developed, implemented, and evaluated training programs to ensure staff are meeting the standards of quality and safety in patient care.
• Provided one-on-one and group clinical education for healthcare professionals on proper patient care techniques.
• Project lead for building and educational rollout for new EMR

• Oversaw day-to-day operations of the education department, including staff supervision and training.
• Collaborated with managers to identify team weaknesses and created attack plans to resolve training gaps.
• Chartered new hire and ongoing training policies to create continuous plans.
• Developed new hire orientation and annual competencies for both clinical and nonclinical staff.
• Managed Learning Management System.

• CPOE project team leader and educator
• Named Chest Pain Center Coordinator (project cancelled due to sale of facility)

Cardiac Stepdown Unit.