Traci Williams
Tipton,IN
Summary
Dedicated professional with a strong background in photography and patient services. Proven ability to foster client relationships and deliver exceptional customer service while managing time effectively in high-pressure environments.
Overview
28
28
years of professional experience
Work History
Photographer
Traci Williams Photography
01.2005 - Current
- Captured high-quality images for weddings, conferences, and sports games, enhancing client memories.
- Edited and retouched photos using Adobe Photoshop and Lightroom to ensure consistent quality.
- Guided clients in selecting optimal images for print or digital use, ensuring satisfaction with final products.
- Maintained camera gear, lenses, and other equipment in proper working condition.
Patient Services Representative
Infectious Disease of Indiana
01.2016 - 01.2018
- Verified and updated patient demographic information in electronic health records to ensure accuracy and compliance.
- Scheduled appointments for patients based on provider availability and patient preferences.
- Collaborated with departments to quickly resolve registration and scheduling issues, enhancing patient experience.
- Processed payments from patients for co-payments, deductibles, or self-pay services.
- Navigated various software programs including appointment scheduling, electronic health records, and insurance verification systems.
- Monitored waiting areas for cleanliness and addressed issues to maintain a welcoming environment for patients.
Patient Service Representative
Noblesville OB/GYN
Noblesville, Indiana
09.2001 - 11.2003
- Greeted patients and facilitated check-in processes for medical appointments.
- Managed appointment scheduling using electronic health record systems.
Administrative Assistant
Wabash Alloys
Tipton, Indiana
06.1998 - 08.2000
- Managed office communications and schedules for staff and executives.
- Organized meetings, preparing agendas and taking detailed minutes.
- Coordinated travel arrangements for employees, ensuring compliance with company policies.
- Assisted in the preparation of reports and presentations for management review.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Education
Diploma -
North County High School
Bonne Terre, Missouri05.1992
Skills
- Photo editing
- Equipment maintenance
- Client relations
- Attention to detail
- Appointment scheduling
- Electronic health records
- Insurance verification
- Conflict resolution
- Time management
- Team collaboration
- Customer service
References
References available upon request.
Timeline
Patient Services Representative
Infectious Disease of Indiana
01.2016 - 01.2018
Photographer
Traci Williams Photography
01.2005 - Current
Patient Service Representative
Noblesville OB/GYN
09.2001 - 11.2003
Administrative Assistant
Wabash Alloys
06.1998 - 08.2000
Diploma -
North County High School