Summary
Overview
Work History
Education
Skills
computers
Timeline
Generic

Tracia Dameron

Apple Valley,CA

Summary

Proactive Secretary and Home Health Aide with comprehensive experience managing sensitive information, scheduling, and providing exceptional patient care. Skilled in office administration, document preparation, and maintaining confidentiality. Bringing strong organizational skills and a commitment to enhancing business processes and patient well-being.

Overview

29
29
years of professional experience

Work History

Secretary

Self Employed
01.2000 - Current
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Maintained electronic filing systems and categorized documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
  • Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
  • Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
  • Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
  • Streamlined communication processes, resulting in faster response times to internal queries.
  • Developed and maintained comprehensive database for tracking project deadlines, improving team productivity.
  • Conducted research for special projects, contributing valuable insights that informed strategic decisions.
  • Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
  • Facilitated inter-departmental communication to ensure all parties were informed of key updates.
  • Provided comprehensive support to new staff, facilitating faster integration into team.
  • Enhanced meeting efficiency by preparing agendas and minutes, ensuring all participants were well-informed.
  • Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
  • Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system, entered data and completed other clerical tasks.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.

Home Health Aide

Self Employed
06.1995 - Current
  • Administered prescribed medications under direction of physician.
  • Provided mobility assistance such as walking and regular exercising.
  • Completed medical and program reports and maintained records following clinic standard operating procedures.
  • Fostered strong relationships with patients and their families built on trust, empathy, and genuine respect for their unique circumstances.
  • Participated in ongoing professional development opportunities focused on improving caregiving skills within the home health aide industry.
  • Enhanced patient comfort by providing compassionate personal care and assistance with daily activities.
  • Supported patients'' physical health by assisting with mobility exercises and administering prescribed medications.
  • Acted as an advocate for clients, communicating their needs effectively with healthcare providers and family members when necessary.
  • Collaborated with healthcare professionals to develop comprehensive care plans that addressed individuals'' unique medical conditions and goals.
  • Facilitated social interaction for patients by coordinating visits from friends and family members, boosting overall mental health.
  • Assisted with personal grooming tasks such as bathing, dressing, and oral care, preserving patient dignity at all times.
  • Performed light housekeeping duties to maintain a clean living space conducive to the healing process for patients.
  • Maintained a safe and clean environment for patients, adhering to strict hygiene standards and infection control protocols.
  • Provided transportation services for patients to attend medical appointments or participate in community activities safely.
  • Encouraged independence wherever possible, providing assistance only when necessary to ensure a better quality of life for patients.
  • Responded promptly to emergency situations by contacting appropriate medical personnel and remaining calm under pressure.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted disabled clients to support independence and well-being.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Provided transportation and appointments management.
  • Followed nutritional plans to prepare optimal meals.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Developed individual care plans for clients based on specific needs.
  • Monitored changes in clients' conditions to report concerns to supervisor.
  • Provided direct personal care and administrative services to clients.
  • Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
  • Communicated regularly with clients' families to provide updates on health and wellbeing.
  • Administered medications in accordance with doctor's instructions.
  • Scheduled and coordinated medical appointments.
  • Utilized universal precautions and infection control principles in all aspects of care.
  • Assisted with end-of-life care.
  • Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
  • Developed and implemented care plans for clients.
  • Documented vital statistics and coordinated with health care providers.
  • Constructed cognitively stimulating activities.
  • Trained new staff members on best practices for home health care.
  • Researched and recommended community resources to meet clients' needs.
  • Delivered top-notch care for children with developmental disabilities, acquired illnesses or injuries.
  • Planned and implemented community outreach and events to provide health education about cancer, self-care and preventive breast examinations.
  • Improved patients' comfort with massage and application of topical treatments.
  • Supported families through difficult times by offering emotional support and education on important care tasks.
  • Transported clients for medical and personal outings.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Managed medication administration schedules, tracking dosages accurately to reduce potential adverse effects or interactions.
  • Implemented tailored cognitive stimulation activities based on individual interests and abilities which enhanced memory retention and mental acuity.
  • Identified early warning signs of potential health issues through diligent observation of patients'' physical condition and behavior patterns.
  • Maintained records of patient care, condition, progress or problems to report and discussed observations with supervisor or case manager.
  • Promoted emotional well-being by engaging in active listening and empathetic communication during challenging times.
  • Monitored vital signs regularly, documenting changes accurately for timely intervention by nursing staff or physicians.
  • Assisted patients with meal planning, preparation, and feeding, ensuring proper nutrition tailored to individual dietary needs.
  • Anticipated patient needs proactively while maintaining a high level of confidentiality regarding their personal information.
  • Helped clients with managed home care, ensuring efficacy of care by monitoring health status.

Education

High School Diploma -

Stratford Online School
Online
11.2003

Skills

  • Customer Service
  • Verbal and written communication
  • Organization
  • Keyboarding skills
  • Appointment Scheduling
  • File Management
  • Document Preparation
  • Calendar Management
  • Confidentiality understanding
  • Schedule Management
  • Complex Problem-Solving
  • Supply Restocking
  • Report Writing
  • Supply Ordering
  • Payroll Administration
  • Mail distribution
  • Accounts receivable and payable
  • Managing purchasing activities
  • Inventory purchasing
  • Inter-office communications
  • Meeting Support
  • Account reconciliations knowledge
  • Expense Tracking
  • Report Generation
  • Teacher relations
  • Accounts Payable
  • Equipment Sterilization
  • [Type] data tracking
  • Fast Learner
  • Multitasking and Time Management
  • Critical Thinking
  • Recordkeeping
  • Clear Communication
  • Documentation and Recordkeeping
  • Customer relations and communications
  • Document and File Management
  • Customer and client relations
  • Confidentiality and Data Protection
  • Bookkeeping
  • Employee Communications
  • Office Equipment Operation
  • Scheduling
  • Employee timesheet processing
  • High Volume Phone Inquiries
  • Inventory Management
  • Schedule Maintenance
  • Meeting Arrangements
  • Accounting skills
  • Word Processing
  • Mail Management

computers

I do everything on computers, and always willing to learn new things.

Timeline

Secretary

Self Employed
01.2000 - Current

Home Health Aide

Self Employed
06.1995 - Current

High School Diploma -

Stratford Online School

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Tracia Dameron