Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tracie Aynsley

Fayetteville,NC

Summary

Proven Personal Shopper at Walmart, adept in customer service and planning, enhanced sales through high-quality selections, and excelled in a fast-paced environment. Achieved high satisfaction ratings by leveraging excellent communication and attention to detail. Mentored new team members, fostering professional growth and teamwork. Demonstrated adaptability and a professional demeanor, consistently meeting and exceeding service and sales goals.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Personal Shopper

Walmart
04.2021 - 06.2024
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Tracked substitutions and informed customers of changes.
  • Worked productively with customers to meet order requirements and service expectations.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
  • Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
  • Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.
  • Increased sales revenue by carefully selecting high-quality products tailored to the unique needs of each client.
  • Managed online shopping orders and deliveries, ensuring timely receipt of purchases.
  • Recommended alternative products or options when specific items were out of stock or unavailable.
  • Contributed to team objectives in fast-paced environment.

Package Handler

FedEx
06.2017 - 03.2024
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
  • Contributed to increased productivity by working effectively in high-pressure situations.
  • Followed verbal and written instructions to properly move and ship products.
  • Collaborated with other package handlers to provide prompt and accurate delivery of orders.
  • Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
  • Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
  • Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
  • Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Boosted team performance with consistent punctuality, maintaining a strong attendance record throughout employment tenure.
  • Provided training support for new hires, sharing knowledge of best practices in package handling procedures.
  • Supported peak season demands by volunteering for extra shifts, ensuring no delays in package processing.
  • Maintained high levels of accuracy in package scanning to ensure proper tracking, leading to fewer lost packages.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.

Shipping Manager

Low Cost Interlock
03.2011 - 01.2017
  • Pulled, verified, and packaged items for shipment.
  • Prepared shipping documents and invoices, processed payments, and fielded client questions.
  • Enhanced customer satisfaction by resolving shipment issues promptly and professionally.
  • Reduced order errors with thorough quality control checks before dispatching shipments.
  • Collaborated with sales team to ensure accurate order fulfillment and timely delivery of priority shipments.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Trained and supervised warehouse staff in proper handling techniques for safe loading and unloading of goods.
  • Determined most cost-effective procedures and routes for shipments.
  • Set up local, domestic and international shipments according to postal, shipper and foreign regulations.
  • Ensured accurate record-keeping through diligent maintenance of shipment logs and databases.
  • Streamlined shipping processes by implementing efficient packing and tracking systems.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Conducted research to address shipping errors and packaging mistakes.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Developed and maintained knowledgeable and productive team of employees.
  • Tracked production and quality control systems to proactively identify deficiencies.

Education

Administrative Accounting Assistant Certificate - Administrative

Summit Career College
Colton, CA

Skills

  • Customer Service
  • Attention to Detail
  • Planning and Organization
  • Decision-Making
  • Upbeat and Outgoing Attitude
  • Verifying Order Accuracy
  • Product Knowledge
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Multitasking Abilities
  • Excellent Communication
  • Task Prioritization
  • Point of sale operation
  • Reliability
  • Team Collaboration
  • Adaptability and Flexibility
  • Self Motivation
  • Goal Setting
  • Time management abilities
  • Continuous Improvement
  • Professional Demeanor

Certification

Shopper of the month for the market

Timeline

Personal Shopper

Walmart
04.2021 - 06.2024

Package Handler

FedEx
06.2017 - 03.2024

Shipping Manager

Low Cost Interlock
03.2011 - 01.2017

Administrative Accounting Assistant Certificate - Administrative

Summit Career College

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Tracie Aynsley