Tracie Barcelos

III

• Maximized operational profits by closely inspecting crops, assessing quality and identifying problems such as disease or insects.

• Oversaw growth, planting and maintenance of retail nursery and display gardens.
• Created plans to grow nursery and garden center and improved sales volume and profitability.
• Inspected nursery and equipment for signs of disrepair and coordinated repairs and replacements.
• Monitored watering times, soil conditions and plant positions and made informed adjustments in response to weather conditions.

• Computed amounts of players' wins or losses by scanning tickets to calculate amount of money won.
• Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
• Worked with dealer team to run larger games such as craps and baccarat.
• Trained new dealers in rules and operation of different games.
• Dealt cards and compared hands to determine winners of games such as blackjack.

• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Coached employees on salesmanship and updated menus to increase sales.