Experienced airline professional with more than 30 years in commercial aviation, specializing in flight operations, cabin safety, crew leadership, FAA compliance, and airline training. Extensive domestic and international flight experience across multiple aircraft fleets, including wide-body and narrow-body operations. Proven leadership in crew management, FAA certification programs, aircraft transition operations, and specialized aviation training assignments.
Work History
Flight-attendant
Spirit Airlines
Dania Beach, FL
2004 - 2026
Graduated as Valedictorian of the Spirit Airlines Flight Attendant Training Class upon hire in 2004
Served as senior cabin crew member during major fleet transition from DC-9 aircraft to Airbus operations.
Hand-selected as one of five cabin crew members to participate in FAA proving runs required for Airbus fleet certification.
Participated in a 5 day FAA operational testing program involving emergency procedures, aircraft safety demonstrations, and operational evaluations.
Successfully completed proving flights ahead of schedule, contributing directly to Spirit Airlines receiving FAA certification to operate the Airbus fleet.
Continued long-term service supporting safe and efficient airline operations across the Airbus fleet.
Delivered exceptional customer service while ensuring passenger comfort and safety during flights.
Conducted pre-flight safety inspections to guarantee compliance with airline regulations.
Flight Attendant
American Airlines
Fort Worth, TX
2001 - 2003
Delivered exceptional customer service during in-flight operations
Assisted passengers with safety protocols and emergency procedures
Coordinated cabin preparation and maintained cleanliness throughout flights
Managed in-flight refreshments and addressed passenger requests promptly
Continued domestic and international airline operations following the TWA merger into American Airlines.
Worked collaboratively with flight crews and operational teams during post-merger integration.
Flight Attendant
Trans World Airlines, TWA
New York, NY
1985 - 2001
Flight Service Manager, a permanent leadership position reserved for specially trained flight attendants
Ensured passenger safety through adherence to federal regulations and company policies
Delivered exceptional customer service by addressing passenger needs and concerns promptly
Managed cabin crews and onboard service operations on domestic and international flights
Maintained FAA safety and emergency compliance standards while supervising flight attendants and coordinating with cockpit crews
Flew extensive international routes and wide-body aircraft operations
Participated in specialized crew pairing and bid scheduling reserved for Flight Service Managers
Aircraft Training & FAA Certification Consultant
Ilitch Holdings, Inc.
Detroit, MI
2000 - 2000
Selected for "Red Bird 2 Program" special assignment following the purchase of a former TWA aircraft by Ilitch Holdings
Developed and implemented a customized training program for flight attendants operating the Detroit Red Wings and Detroit Tigers team aircraft, “Red Bird 2"
Trained and certified flight attendants with the FAA on the McDonnell Douglas MD-81 aircraft (Registration N682RW)
Flew alongside newly trained crews during operational launch to ensure safety compliance and service readiness
Analyzed client needs to develop tailored solutions that enhance operational efficiency
Collaborated with cross-functional teams to streamline processes and improve service delivery effectiveness
Facilitated workshops to gather stakeholder feedback and align project objectives with business goals