To work with a progressive organization that will allow me to expand in my knowledge and experience in my field of expertise. I would like my energies to be used to participate in the company’s growth and to become a valuable and profitable asset to my employer. I am very energetic, a self-starter, multi-tasker, people oriented, and a quick learner. I come with a lot of passion and commitment for my craft and helping others.
Hi, I’m
Tracie Darden
Training/Onboarding/Consulting/Coaching/Leadership
Birmingham,AL
Summary
Overview
15
years of professional experience
Work History
MsparkHelena, AL
Senior Sales Enablement Manager
02.2016 - Current
Job overview
- Assist in developing, adding an e-learning component, and implementing the Sales Enablement business plan
- Deliver live and virtual sales onboarding and training programs that equip sellers with the essential knowledge and skills required to be successful in their role
- Continually update instructional design and delivery methodologies and standards
- Work closely and consult with Sales Leaders to identify training needs, develop curriculum, determine the best or best combinations of training vehicles, utilize new technologies, and deliver training and assess results
- Partner with Sales, Marketing and Product leadership to identify sales productivity gaps & prioritize work on key initiatives across the global sales team such as sales pitch certification, ongoing enablement/learning, sales playbook creation
- Develop and manage new hire onboarding programs
- Identify opportunities to improve sales effectiveness
- Coordinate cross-functionally to build and deliver process improvements, playbooks, toolkits, and skills development
- Create written content to educate the sales team and advance deals such as competitive fact sheets, sales tools/ tips, quick reference cards, positioning materials, etc
- Train sales teams on an ongoing basis on best use of marketing and sales enablement materials and new market or company developments
- Roll out ongoing sales skills training and support to make sure that our Account Executives, Territory Sales Managers, Sales Directors, and VPs are using the best strategy, skills, and tools at the right time with prospects to move deals forward.
YPBirmingham, AL
District Sales Manager
10.2014 - 02.2016
Job overview
- Digital region, yp Holdings #1 priority is to lead and develop the cyber sales team to drive revenue
- Assist digital representatives in promoting YP products by ensuring the availability of appropriate sales tools, techniques and facilitate timely, effective communication
- Engage and maintain relations with customers and resolve customer concerns
- Formulate, recommend and implement plans to protect and increase annual company revenue
- Control Sales Force workflow by adjusting account assignments and working with the credit team
- Plan and implement campaign strategies, sales incentives, training, and canvas reviews
- Analyze data to forecast sales results for the team and present to leadership
- Assist in the recruiting and interviewing process for the team.
YP HoldingsBirmingham , AL
Lead Training Manager/Instructor
10.2008 - 10.2014
Job overview
- Help sales leaders and new hire reps sell more new business (ARPA) through necessary training.
- Introduce and support new product sales initiatives into Initial Sales Training (IST) as required.
- Implement and support technologically efficient IST training platforms
- Embrace the addition of new IST material, products, systems, and processes
- Added focus on expense management, making sure only necessary travel and other expenses are incurred
- Continually discover & initiate ways to improve communication between senior leadership.
- Increase efforts to align with key Sales goals and initiatives.
- Integrate feedback from Sales Leadership and trainee surveys to improve rep readiness and speed in go-to-market.
- Transition new hires smoothly to the field, providing a robust scorecard following training.
- Gained strong leadership skills by managing projects from start to finish.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Identified issues, analyzed information and provided solutions to problems.
Education
Hinds Community College - Dental Program
Dental Assistant Certification And CPR Certification from Medicine
01.1999
University Overview
License, Hinds community college/nursing allied
Raymond High School
General Diploma
05.1995
University Overview
in top 10% of my class. I was a part of the National Honor Society along with the Beta Club.
Skills
- Training and Development
- Business Development
- Advertising and Marketing
- Curriculum Development
- Business Writing
- Coaching
- Problem Solving
- Good Organization Skills
- Leadership Training and Coaching
- Pipeline Management
- Relationship Building
- Sales Presentations
- Consultative Sales
- Analytical Problem Solver
- Sales Process
- Resolution-Oriented
- Goal Setting
- Sales Engagement Techniques
- Prospecting Skills
- Superb Time Management
- Sales Operations
- Product Knowledge
- Exceptional Multi-Tasker
- Social Media Savvy
- Recruiting and Hiring
- Rapport and Relationship Building
- CRM Software (Salesforce & Microsoft Dynamics)
- Verbal and Written Communication
- Critical Thinking
- Excellent Communication Skills
- Computer Proficient
- Management
- Excellent Time Management Skills
- Microsoft Office
- Client Focused
- Interpersonal & Relationship Building
- Forward Planning & Strategy
- Collaboration
- Project Management
- Sales Enablement Certification
- Creative Leadership Certification
- Solution Selling
- Account Management
- Proposal Development
- Sales Team Training
- Sales Planning
- Client Relationship Management
- Revenue Forecasting
- Strategic Account Development
- Strategic Planning
- Managerial skills
- Sales proficiency
- Sales initiatives
- Project manager supervision
- Sales management
- Marketing and sales
- Process evaluation and enhancement
- Training solutions development
- Adult learning theories
- Active Listening
- Small Group Instruction
- New hire on-boarding
- ADDIE expertise
- Written and oral communication
- Course development
- Time management
- Leadership training
- Teamwork and Collaboration
- Dependable and Responsible
- Analytical and Critical Thinking
- Attention to Detail
- Data Entry
- Teambuilding
- Employee coaching
- Program implementation
- Materials Preparation
- Training program development
- Project implementation
- Training material development
- Workshop coordination
- Employee training
- Classroom expertise
- Public speaking
- Online training experience
- Problem-Solving
- Decision-Making
- MS Office
- Interpersonal Communication
- Feedback collection
- Planning and Coordination
- Organization and Time Management
- Flexible and Adaptable
- Sales presentations
- New Business Development
- Solution selling
- Account management
- Systems and software programs
- Strategic planning
- Sales processes
- Coaching and mentoring
- Self-Motivated
References
References
References
Available upon request.Accomplishments
Accomplishments
- Developed highly effective sales training strategies as Sales Manager of a 3-5 person team.
- Promoted from Sales Enablement Manager to Senior Manager Sales Enablement, in less than 12-months.
- Recognized & received the "Making Us All Better In Sales" Award for outstanding performance and team contributions.
- Created highly effective new program that significantly impacted efficiency and improved operations.
- Received Certification in "The Challenger Sale".
- Sales Enablement Certification through ATD (Association for Talent Development)
- Virtual Training and Facilitation Certification
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Timeline
Senior Sales Enablement Manager
Mspark
02.2016 - Current
District Sales Manager
YP
10.2014 - 02.2016
Lead Training Manager/Instructor
YP Holdings
10.2008 - 10.2014
Hinds Community College - Dental Program
Dental Assistant Certification And CPR Certification from Medicine
Raymond High School
General Diploma
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