Tracie Dillinger
Blytheville,AR
Summary
Highly organized Medical Office Assistant with a strong focus on multitasking and attention to detail. Successfully enhanced patient care and operational flow while ensuring compliance with medical regulations.
I am a dedicated Healthcare professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks, working both front office and back office whether it be in Nursing position or Receptionist position. Responsible, punctual and productive professional when working with little to no supervision.
I am a well organized and dependable candidate with a positive attitude and I believe I would be a great fit for this job.
Overview
13
13
years of professional experience
Work History
Medical Office Assistant-Xray
Adult Medicine Clinic
Blytheville, AR
05.2015 - Current
- Managed patient scheduling to optimize clinic workflow and reduce wait times.
- Assisted in maintaining electronic health records for accuracy and compliance.
- Coordinated communication between patients and healthcare providers to enhance service delivery.
- Developed patient intake procedures to streamline information collection and processing.
- Provided prompt, polite and professional in-person and telephone customer service.
- Enhanced patient care with timely and accurate data entry of medical histories, prescriptions, and lab results.
- Maintained strict compliance with HIPAA regulations, ensuring the confidentiality of sensitive patient information.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Supported patient follow-up care by scheduling appointments and facilitating referral processes.
- Prepared and processed patient referrals and transfer requests.
- Obtained payments from patients and scanned identification and insurance cards.
X-Ray Assistant-EKG-Triage
Adult Medicine Clinic
Blytheville, AR
05.2015 - Current
- Assisted radiologists in performing X-ray procedures, ensuring patient comfort and safety.
- Prepared examination rooms and maintained cleanliness of X-ray equipment for optimal performance.
- Educated patients on procedural protocols, enhancing understanding and compliance during imaging sessions.
- Managed patient scheduling and records, improving workflow efficiency within clinic operations.
- Adjusted immobilization devices to obtain optimum views of specified area of body.
- Provided compassionate care to patients of all ages, addressing their concerns and answering questions related to their examinations.
- Streamlined the imaging process by maintaining organized and clean workstations, reducing wait times for patients.
- Adhered to strict safety protocols and regulations while operating X-ray equipment, minimizing risks to both patients and staff members.
- Managed inventory of supplies within the department, ordering new materials as necessary to maintain optimal functionality at all times.
- Promoted a safe working environment by consistently wearing protective gear and monitoring radiation exposure levels during X-ray procedures.
- Prepared and positioned patient for diagnostic imaging procedures.
- Maintained patient privacy by strictly adhering to HIPAA regulations when handling sensitive information.
- Prepared and positioned patients for imaging procedures.
- Instructed patients on proper positioning for imaging.
- Sanitized scanning machines after each patient to prevent spread of germs and illnesses.
Nursing Assistant
Adult Medicine Clinic
Blytheville, AR
05.2015 - Current
- Assisted with patient care tasks, ensuring comfort and safety during procedures.
- Prepared examination rooms, maintaining cleanliness and readiness for patient visits.
- Sent medicines
- Gave shots-weight loss shots-rocephin/dexa-injections
- Called and set up procedures at hospital
- Helped with triage
- Made patient appointments
- Helped with excisions
- Called patients with their lab results
- Checked VM/Returned calls
ER Registration Clerk
Great River Medical Center
Blytheville, AR
08.2013 - 04.2015
- Managed patient registration processes, ensuring accurate data entry and compliance with healthcare regulations.
- Monitored patient flow and addressed inquiries, providing excellent customer service in high-pressure environments.
- Improved patient care by effectively communicating with medical professionals regarding patient information.
- Maintained confidentiality of sensitive patient information, adhering to HIPAA regulations and hospital policies.
Education
No Degree - CNA Certificate
Burdette
Burdette11-2003
High School Diploma -
Gosnell
Gosnell, AR05-1988
Skills
- Multitasking and organization
- HIPAA regulations
- EClinicals
- Managing patient records
- Phone and email etiquette
- Patient scheduling
- Team leadership
- Appointment scheduling
- HIPAA compliance
- Attention to detail
- Medical records maintenance
- Patient referrals
- Patient demographics
- Patient charting
- Mail distribution
- Physician assistance
- Electronic charting
- Transcription of medical notes
- Cleaning and sanitizing
- Front desk management
- E-prescribing systems
- Medical records confidentiality
- Co-pay collection
- Multi-line telephone management
- Medical terminologies
- Appointment reminders
- Collaboration and teamwork
- Documentation and recordkeeping
- Computer skills
- Appointment management
- Patient registration
- Medical terminology
Timeline
Medical Office Assistant-Xray
Adult Medicine Clinic
05.2015 - Current
X-Ray Assistant-EKG-Triage
Adult Medicine Clinic
05.2015 - Current
Nursing Assistant
Adult Medicine Clinic
05.2015 - Current
ER Registration Clerk
Great River Medical Center
08.2013 - 04.2015
No Degree - CNA Certificate
Burdette
High School Diploma -
Gosnell