Tracie Douglas
Essex Junction,VT
Overview
37
37
years of professional experience
Work History
Manager of MRI, Ultrasound and Ultrasound
The University of Vermont Medical Center
Burlington Vt. 05401
01.2022 - Current
- Responsible for directing operations and administrative functions for the Radiology portfolio of Breast Imaging, Ultrasound, and MRI
- Makes independent judgement on all operational issues that affect daily work
- Accountable for financial performance of assigned units
- Demonstrates excellence in problem solving, leadership, communication, fiscal responsibility and teamwork
- Provides leadership, consultation and collaboration in a dynamic, multidisciplinary teaching environment
- Collaborates with administrators and other members of the health care team to design, evaluate and improve patient care systems and processes
- Coordinates staff schedules, patient data flow, staffing issues, interactions with faculty, vendors and administration
- Experience with travel companies, hiring, onboarding traveler techs and sonographers
- Demo project planning; mammography, ultrasound and MRI equipment
- Budgetary decisions, position approvals needing VP and CFO approval
- Project Management: New equipment planning, purchase, & install; Demo of equipment, IT approval, demo plan and follow-up
- Demonstrates good communication, organizational, good diplomatic skills, and teaching skills, attention to detail, and ability to be attentive to multiple issues at once
- Managerial hires must have knowledge of budget preparations and financial reporting, employee hiring, discipline and termination processes and must be computer proficient to include spreadsheet and word processing application
- The incumbent must be able to create an RFP, will participate in the development of CONs, will negotiate purchases and support, and will oversee the maintenance of all assigned equipment
- The incumbent must maintain relevant licensure status
Supervisor of Breast Imaging
The University of Vermont Medical Center
Burlington Vt. 05452
01.2016 - Current
- Oversee 30+ staff members, daily operations, staff performance evaluations, crucial conversations and workflow and 3 Mammography sites/locations in the Breast Imaging division
- Responsible for performance of the department, equipment, and staff
- Responsible for regulatory compliance for the department to include Facility, Joint Commission and MQSA/FDA rules, regulations and guidelines
- Managed consistent compliance for 5+ years
- Foster a UVMMC Mammography department that consistently meets quality standards for personnel, equipment, performance, radiation dose, quality control, quality assurance, medical audit and outcome analysis, medical record keeping, and reporting requirements
- Oversee compliance with mandates from ACR, FDA/MQSA, JACHO, and all appropriate governing bodies for quality imaging, quality control, and quality assurance for technologists, radiologists, physicists, equipment, and patient records
- Obtain initial FDA certification for all new equipment; maintain FDA/MQSA certification and 10 years of successful FDA inspections with no non-compliance deficiencies
- Manage resources and finances to ensure cost-effectiveness
- Train new staff in each area of the mammography division
- Implement and maintain training program for new technologists, medical assistants and any new technologies that are implemented
- Participate in development of radiology policies and procedures pertinent to the breast imaging service area
- Update all breast imaging policies and procedures annually and as needed
- Support staffing and career development of the Mammography division: write job descriptions, post positions, conduct interviews, hiring onboarding, and build a career ladder
- Assist Breast Imaging Manager and division Chief Radiologist with short- and long-term planning, operational budget, and equipment evaluation and purchasing decisions
- Orchestrated patient access improvement initiatives for mammography and breast ultrasound screening, diagnostic and biopsy services
- Responsible for equipment purchase, installation, implementation, upgrades and maintenance; working with various vendors
- Build, implementation and follow-up of EPIC/Radiant Health Record system for mammography; in collaboration with Health network hospitals (2019)
- Customer Service-Quality Assurance; Problem resolution, image quality, follow-up
- Creating and implementing new workflows that have increased and improved efficiency (2022); i.e. MA training and assignment rotations, new electronic EPIC workflows, Visage QA, etc
- Crisis Planning; Cyber-Attack; experience going through it, interim measures and remediation; COVID-pandemic
- Union
- Leading union employees
Chief Mammography Technologist
MCHV
Burlington Vt. 05401
01.2016 - Current
- Served as Lead for mammography operations in the Breast Imaging division of Radiology
- Provided mammography coverage for Supervisor during extended absence, performing duties for both positions
- Ensured facility complied with MQSA-FDA rules, regulations, and guidelines and met quality standards in the areas of personnel, equipment performance, radiation dose, quality control, quality assurance, medical audit and outcome analysis, medical record keeping, and reporting requirements
- FDA/MQSA annual inspection prep, passing, compliance
- Achieved American College of Radiology (ACR) accreditation for department, maintaining accreditation
- Oversees quality control and quality assurance program for the department in accordance with FDA and ACR requirements and guidelines at all campuses
- Implementation of Breast Tomosynthesis and install of equipment specific to this modality and upright biopsy unit; obtained ACR/FDA accreditation for breast tomosynthesis and Stereotactic Breast Biopsy
- In charge of training program for all new mammography staff
Senior Mammography Specialist
MCHV
01.1998 - 01.2012
- Mammography 'Super User' for ImageCast upgrades
- Participated as a member on the Mammography Quality Committee
- Served on committees for implementing various upgrades and new equipment in Mammography
- Acted as a Core Team Member for Breast Tomosynthesis Research Project
- Substituted for Clinical Specialist when needed and performing applicable duties
- Prepared and presented In-service presentations for Mammography technologists and students on Stereotactic Biopsy Procedure and QA/QC requirements in mammography
- Created protocols for breast tomosynthesis
- Experience with Hologic, McKesson Pacs and Imagecast systems/equipment
Special Procedures Interventional Technologist
MCHV
01.1990 - 01.1998
- Assisted in all Interventional Radiography Procedures
- Performed triage duties
- Rotated through off-hours call schedule, working independently with Radiologists
- Provided basic nursing skills such as starting IVs, taking and monitoring patient vital signs, and preparing for sterile procedures
- Assisted with invasive exams requiring sterile procedure
- Consistently received 'Excellent'/'Superior' evaluations
Staff Technologist
MCHV
Burlington Vt. 05452
01.1988 - Current
- Provided Radiological Imaging for Diagnostic Radiology, ER, OR, and all special procedures performed in the Fluoroscopy department
- Independently supported coverage for weekend and holiday rotations
- Consistently received 'Excellent'/'Superior' evaluations
Education
CPR certification -
01.2015
Licensed Certification - Mammography
01.1999
Licensed Certificate - Radiological Science
CVPH School of Radiology
Plattsburgh, N.Y.01.1988
A.S. - Math and Science
Plattsburgh State College
Plattsburgh, N.Y.01.1988
Skills
- Communication
- Organizational skills
- Diplomatic skills
- Teaching skills
- Attention to detail
- Ability to manage multiple issues
- Knowledge of budget preparations
- Financial reporting
- Employee hiring
- Discipline processes
- Termination processes
- Computer proficiency
- Spreadsheet applications
- Word processing applications
- RFP creation
- CON development
- Negotiation
- Equipment maintenance
- Licensure maintenance
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Staff Management
Timeline
Manager of MRI, Ultrasound and Ultrasound
The University of Vermont Medical Center
01.2022 - Current
Supervisor of Breast Imaging
The University of Vermont Medical Center
01.2016 - Current
Chief Mammography Technologist
MCHV
01.2016 - Current
Senior Mammography Specialist
MCHV
01.1998 - 01.2012
Special Procedures Interventional Technologist
MCHV
01.1990 - 01.1998
Staff Technologist
MCHV
01.1988 - Current
Licensed Certification - Mammography
Licensed Certificate - Radiological Science
CVPH School of Radiology
A.S. - Math and Science
Plattsburgh State College