Tracie Fields
Hazel Green,Al
Summary
Professional with strong background in healthcare management, adept at optimizing practice operations and improving patient care. Demonstrates keen focus on team collaboration and achieving measurable results, showing adaptability to changing needs. Skilled in strategic planning, staff development, and process improvement, with reliable and results-driven approach. Recognized for effective communication, leadership, and problem-solving abilities.
Overview
2026
2026
years of professional experience
Work History
Practice Manager
Premier Internal Medicine Associates
01.2023 - Current
- Directed daily operations, ensuring optimal workflow and resource allocation.
- Implemented process improvements that enhanced patient satisfaction and reduced wait times.
- Managed staff recruitment, training, and performance evaluations to build a high-performing team.
- Developed strategic plans to increase practice efficiency and streamline administrative tasks.
- Oversaw financial management, including budgeting and expense tracking for practice sustainability.
Office Manager
Huntsville Hospital Center for Pain Management
2009 - 01.2023
- Trained and supervised support staff, fostering a collaborative and productive work environment.
- Facilitated communication between medical staff and patients to enhance service delivery.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
Department Secretary Center for Pain Management
Huntsville Hospital
01.2003 - 01.2009
- Job responsibilities include: Responsible for entire behavioral health program for the pain management center, completing time and attendance for all employees, payroll processing for all employees, scheduling patients, patient check-in, instructing patients on psychological testing, filing, completing patient written communications, electronic medical record keeping, paper record keeping, social function organization, event planner, and also responsible for inter-office communications.
- Coordinated departmental communications, ensuring timely dissemination of information among staff and management.
- Managed scheduling for meetings, optimizing time allocation for department leaders and stakeholders.
- Assisted in onboarding new staff, providing essential training on departmental systems and protocols.
RCU/MICU Health Unit Assistant
Huntsville Hospital
01.1999 - 01.2003
- Coordinated patient admissions and discharges, ensuring accurate documentation and smooth transitions.
- Managed communication between departments to streamline workflow and enhance patient care efficiency.
- Assisted nursing staff with routine tasks, maintaining a high standard of patient support and service.
- Developed and maintained filing systems for patient records, improving accessibility and organization.
- Acted as a liaison between patients, families, and healthcare providers, enhancing overall communication and collaboration.
- Ensured proper handling of confidential information through diligent adherence to HIPAA regulations while managing medical records.
Childcare Center Classroom Instructor
Huntsville Hospital
12.1995 - 01.1999
- Job responsibilities include: Classroom instruction of employee’s dependent children, supervising their activity, and care.
Customer Service Representative/Supervisor Cash Office
Food World
01.1996 - 01.1998
- Job responsibilities include: Assuring customer satisfaction in all aspects, supervising cashiers, and assuring accuracy in transactions.
Production Worker
Motorola, Inc.
09.1994 - 12.1996
- Job responsibilities include: Assembly line.
Education
Bachelor of Science - Business Administration
Kaplan University
Fort Lauderdale, FloridaBachelor of Science - Business Administration Prep
Alabama A&M University
Huntsville, ALAdvance Diploma - undefined
Lee High School
Huntsville, Al05.1995
Skills
- Emerging Leaders Program graduate
- Extensive healthcare administration experience
- Managed payroll operations for 187 staff members
- Oversaw accurate tracking of employee attendance
- Efficient paperwork management
- Implements successful administrative plans
- Ability to make administrative and procedural decisions on sensitive, confidential issues
- Consistently strive to improve/strengthen performance
- Established feasible, attainable goals for the behavioral health department
- Excellent verbal and written communication skills
- Insurance/Billing
- Strong computer skills: Microsoft Word, PowerPoint, Excel, Electronic Medical Records, Payroll, Time and Attendance software (Kronos), and patient scheduling system (Cerner)
Timeline
Practice Manager
Premier Internal Medicine Associates
01.2023 - Current
Department Secretary Center for Pain Management
Huntsville Hospital
01.2003 - 01.2009
RCU/MICU Health Unit Assistant
Huntsville Hospital
01.1999 - 01.2003
Customer Service Representative/Supervisor Cash Office
Food World
01.1996 - 01.1998
Childcare Center Classroom Instructor
Huntsville Hospital
12.1995 - 01.1999
Production Worker
Motorola, Inc.
09.1994 - 12.1996
Advance Diploma - undefined
Lee High School
Office Manager
Huntsville Hospital Center for Pain Management
2009 - 01.2023
Bachelor of Science - Business Administration
Kaplan University
Bachelor of Science - Business Administration Prep
Alabama A&M University