Tracie Gullatte
Fort Worth
Summary
Dynamic administrative professional with a proven track record at Bossman Autos, excelling in customer service and data entry. Recognized for enhancing client satisfaction through effective communication and strong problem-solving skills. Proficient in Microsoft Excel and adept at maintaining organized records, ensuring confidentiality and efficiency in office operations.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Bossman Autos
07.2021 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Store Associate
JCPenney
11.2019 - 03.2021
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
Store Associate
Ross Dress for Less
07.2019 - 09.2019
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Answered questions about store policies and addressed customer concerns.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Education
High School Diploma -
Trinity High
Euless, TX05-2016
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Microsoft Excel
- File organization
- Customer relations
- Scheduling
- Records management
- Strong problem solver
Timeline
Administrative Assistant
Bossman Autos
07.2021 - Current
Store Associate
JCPenney
11.2019 - 03.2021
Store Associate
Ross Dress for Less
07.2019 - 09.2019
High School Diploma -
Trinity High
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