Tracie Harris
Denver,CO
Overview
15
15
years of professional experience
Work History
Financial Counselor
UCHealth
Aurora, CO
05.2010 - 08.2015
- Accounts receivable: Medicare, Medicaid, VA and commercial insurance.
- Fostered excellent client relations including financial counseling, mostly with OBGYN patients.
- Coordinated and scheduled patients for 5 physicians.
- Maintained a positive clinic engagement with co-workers and patients.
- Liaised between the physician, patient and insurance carrier to ensure that each party had the necessary information.
- Advocated for patients by contacting insurance carriers and obtaining the necessary benefits information.
- Accepted and processed customer payments and applied toward aging account balances.
Executive Assistant
Schomp Automotive
08.2015 - 06.2016
- Reported directly to VP and the Director of Business Operations.
- Developed a user friendly tracking log for financial purchases and future orders.
- Effectively communicated with management teams and staff for daily and weekly sales.
- Company point person for all travel planning including transportation logistics and lodging.
- Processed/tracked all expense reports ensuring expenses align with company policy.
Front Office Coordinator, Office Coordinator
University Physician Associates
Denver, CO
12.2016 - 08.2018
- Coordinated and scheduled daily patient visits and future appointments.
- Maintained all records, databases and documentation in an accurate and legible manner.
- Processed patient referrals assigned to my account.
- Responded to over 80 calls daily.
- University Physician's, Medicare, Medicaid, VA and commercial insurance.
- Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
- Documented daily office activities in report logs for senior management review, smoothly implementing suggested operational changes to eliminate process gaps.
Real Estate Broker
Coldwell Banker Professionals
Westminster, CO
08.2018 - Current
- Reviewed final real estate transactions and accurately reconciled funds.
- Analyzed housing markets and identified potential buyers.
- Gave buyers physical and virtual tours of properties.
- Negotiated between sellers and buyers over property prices and settlement deals.
- Managed real estate transactions from initiation to closing.
Supervisor
UPS
Denver, CO
08.2018 - Current
- Directed and motivated team of 15 Package Handlerss in warehouse setting.
- Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
- Established and enforced clear goals to keep all employees on same level and working collaboratively.
- Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
- Identified and corrected performance and personnel issues negatively impacting team and business operations.
- Established and maintained operating schedules to provide effective coverage for key areas and to achieve customer service objectives.
Scheduling Coordinator
Brookdale Home Helath
Greenwood Village, CO
10.2019 - Current
- Resolved complaints and eliminated delays by collaborating with vendors and updating strategies.
- Consulted with department supervisors and 2 teams to evaluate needs and discuss corrective actions for individual concerns.
- Monitored workflow and schedules to ensure timely delivery.
- Developed effective scheduling processes to achieve production objectives.
- Utilized highly effective scheduling and interpersonal skills to cultivate and build professional relationships with the company's management team.
- Coordinated with supervisor and manager to develop and execute production plans.
Education
BA - Business Management
University Of Phoenix
2020
License in Real Estate -
Red Rocks Community College
2018
Skills
- 30 wpm (10 years), Excel (10 years), healthcare (10 years), healthcare industry (10 years),
- Powerpoint (8 years)
- Certifications/Licenses
- CPR/First Aid
- June 2018 to June 2020
- Real Estate License
- October 2018 to December 2021
- Additional Information
- SKILLS
- 1 30 WPM
- 2 Excel
- 3 Powerpoint
- 4 Office 2016
- Accounts receivable
- Automotive
- Banking
- Budget
- Business Operations
- Counseling
- CPR
- Client
- Clients
- Client relations
- Databases
- Documentation
- Expense reports
- Financial
- First Aid
- Funds
- Insurance
- Logistics
- Director
- Excel
- Office
- Powerpoint
- Real Estate
- Sales
- Phone
- Transportation
Interests
Spending time with my family and realxing to jazz music are two of my favorite things.
Timeline
Scheduling Coordinator
Brookdale Home Helath
10.2019 - Current
Supervisor
UPS
08.2018 - Current
Real Estate Broker
Coldwell Banker Professionals
08.2018 - Current
Front Office Coordinator, Office Coordinator
University Physician Associates
12.2016 - 08.2018
Executive Assistant
Schomp Automotive
08.2015 - 06.2016
Financial Counselor
UCHealth
05.2010 - 08.2015
BA - Business Management
University Of Phoenix
License in Real Estate -
Red Rocks Community College
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