Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tracie Hatfield

Sunfield,MI

Summary

Adept at driving operational success, I elevated to General Manager at Ameri-Vend Services, showcasing my proficiency in QuickBooks and MEI easitrax. My leadership, underscored by effective team building and vendor relationship management, alongside meticulous inventory control, has consistently enhanced customer satisfaction and streamlined operations.

Overview

30
30
years of professional experience
1
1
Certification

Work History

General Manager

Ameri-Vend Services
06.1999 - Current

~ Started as an account representative and worked my way to the current general manager.

~ Proficient use of Quickbooks for payroll, taxes, management of account payable.

~ Proficient use of vending software, MEI easitrax

~ Completed month end, quarter end and year end accounting practices. Including the use of Excel and Word.

~ Counted daily money brought in by route drivers and maintained accuracy of numbers. Prepared daily deposit and placed in safe. Also, took to bank to be deposited.

~ Received, inspected, and recorded incoming inventory. Helped to maintain relationships with vendors.

~ Managed a coffee sales route to increase sales, build relationships with customers and ensure their satisfaction with our services.

~ Helped to maintain relationships with employees.

Store Manager

Manhatten Bagel
04.1998 - 06.1999

~ Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

~ Managed inventory control, cash control, and store opening and closing procedures.

~ Assisted with hiring, training and mentoring new staff members.

~ Completed point of sale opening and closing procedures.

Store Manager

Mark's Pizza
07.1994 - 04.1998

~ Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

~ Managed inventory control, cash control, and store opening and closing procedures.

~ Addressed customer complaints promptly and professionally.

~ Assisted with hiring, training and mentoring new staff members.

~ Completed point of sale opening and closing procedures.

Education

High School Diploma -

Grand Ledge High School
Grand Ledge, MI

Lansing Community College
Lansing, MI
09.1994 -

Skills

    Efficient multi-tasker

    Effective leader

    Time Management

    Administrative Skills

    Vendor relationships

    Operations Management

    Team Player

    Customer Relations

    Staff Training

    Relationship Building

    Inventory Control

    Verbal and written communication

Certification

Chauffeur License

Timeline

General Manager

Ameri-Vend Services
06.1999 - Current

Store Manager

Manhatten Bagel
04.1998 - 06.1999

Lansing Community College
09.1994 -

Store Manager

Mark's Pizza
07.1994 - 04.1998

High School Diploma -

Grand Ledge High School
Tracie Hatfield