Tracie Jackson
Senior Pharmacy Technician
Columbia,SC
Summary
Customer-oriented Pharmacy Technician bringing 23 years of experience and strong background in retail pharmacies. Expert in accurately filling prescription orders, maintaining confidential records and supporting quality improvement and pharmacy procedure changes.
Overview
23
23
years of professional experience
3
3
years of post-secondary education
4
4
Certifications
Work History
Senior Pharmacy Technician
Eckerd/ Rite Aid / Walgreens Pharmacy
Columbia, SC
03.2006 - Current
- Draw up and administer immunizations using proper technique
- Stocked, labeled, and inventoried medication to keep accurate records.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Set up and modified patient profiles in Intercom + to include current information such as medications and insurance details.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Reviewed and verified customer information and insurance provider information.
- Assist pharmacists in medication therapy management
- Compare and contrast the roles of pharmacists and pharmacy technicians in ensuring pharmacy department compliance with professional standards and relevant legal, regulatory, formulary, contractual, and safety requirements
- Practice effective infection control procedures, including preventing transmission of blood borne and airborne diseases
Pharmacy Technician
CVS Pharmacy
East Rockaway, NY
02.2000 - 03.2006
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Counted and labeled prescriptions with correct item and quantity.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Collected co-payments or full payments from customers.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Education
Associate of Applied Science - Nursing
Midlands Technical College
West Columbia, SC 08.2022 - Current
Associate of Science -
Midlands Technical College
West Columbia, SC 08.2013 - 05.2015
Skills
Administering intramuscular and subcutaneous injection
undefinedCertification
CPhT - Certified Pharmacy Technician
Timeline
Associate of Applied Science - Nursing
Midlands Technical College
08.2022 - Current
CPhT - Certified Pharmacy Technician
06-2021
Trained in Pharmacy-Based Immunization Administration
01-2021
Associate of Science -
Midlands Technical College
08.2013 - 05.2015
Senior Pharmacy Technician
Eckerd/ Rite Aid / Walgreens Pharmacy
03.2006 - Current
Pharmacy Technician
CVS Pharmacy
02.2000 - 03.2006
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