Tracie Jacobs
Fort Worth,TX
Summary
Outgoing professional with a background managing employees, issues and administrative tasks in fast-paced environments. A highly visible and friendly Community Manager promoting exemplary talents in customer service, policies and procedures' oversight and facility security measures.
Overview
10
10
years of professional experience
Work History
Community Manager
Embrey Management
03.2017 - Current
- Working on 3rd Lease-Up with Embrey: 312-unit Luxury Community; 347-unit Luxury Mid-Rise and newest 276 Townhome BTR Community.
- Consistently met or exceeded budgeted occupancy and leasing goals monthly. Hit 90% Leased milestone and 87% Occupied in less than one year
- Working weekly with Asset Manager and SVP on increasing NOI and budget compliance
- Managed the construction and delivery of quality homes and manage warranty repairs
- Monitored ongoing marketing campaigns, Resident Events and Renewals
- Staying in Top 1% Elite Tier of ORA scores for company
- Conducted regular inspections to identify needed improvements and maintain highest standards.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Yardi Systems
Community Director
RangeWater Real Estate
12.2022 - 08.2023
- 314-unit, 4-Story Mid-rise
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
- Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
- Initiated partnerships with local businesses, securing discounts for community members and strengthening local economic ties.
- Implemented community recognition program, acknowledging active members and encouraging sustained engagement.
- Organized annual community events, creating memorable experiences and strengthening bonds among members.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
Property Manager
PaulsCorp
12.2021 - 12.2022
- 309-unit 5-story mid-rise
- Highly Challenging Transitional takeover from Greystar
- Maximize financial performance of the property
- Prepare Owner reporting packages including Budges/Business Plans, Marketing Strategies and Monthly Owner reports
- Monitor/Analyze monthly financial performance, rent variations, and maintain market intelligence
- Mentor and train staff on property management skills and concepts modeling effective leasing and customer service techniques to include maintenance expectations
- Onesite
Community Manager
Greystar
06.2014 - 03.2021
- 290-unit 5-story mid-rise overseeing 6 employees
- Daily operations, accounts receivable, monthly reporting
- Coordinate interior and exterior unit renovations
- Mentor for new employees and Managers
Education
Bachelor - Psychology
University of Central Florida
01.2002
Skills
- Project Management
- Training and Development
- Budgeting
- Tenant Issue & Crisis Resolution
- Leasing Process Proficiency
- Daily operations management
- Employee performance management
References
- Jahzeel Mayorga, Cardinal Group, 720-537-1882
- PJ Culley, RangeWater Real Estate, Culley.pj@gmail.com, 901-605-1555
- Morgan Baize, Embrey Development, 720-676-9228
Hobbies and Interests
- Jeep Off-Roading
- Reading
- Cooking
- Photography
Personal Information
Title: Property Manager
Timeline
Community Director
RangeWater Real Estate
12.2022 - 08.2023
Property Manager
PaulsCorp
12.2021 - 12.2022
Community Manager
Embrey Management
03.2017 - Current
Community Manager
Greystar
06.2014 - 03.2021
Bachelor - Psychology
University of Central Florida
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