Tracie Johnson
Whitefish,MT
Summary
Experienced Banquet Server always looking to surpass expectations and achieve excellence. Enjoy providing positive customer experiences through energetic interpersonal communication. Team player who works well with staff and supervisors to satisfy customers.
Overview
2
2
years of professional experience
Work History
Banquet Server
The Lodge At Whitefish Lake
Whitefish, Montana
09.2021 - Current
- Arranged linens and table settings according to seating plan and event theme.
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained event cleanliness during service by promptly clearing dishes after each course.
- Served appetizers, delivered entrees and refilled beverages for banquet guests.
- Answered guest questions about event plans and food service choices.
- Maintained flexible work schedule to meet event needs.
- Executed synchronized meal service simultaneously serving multiple guests.
- Fostered enjoyable event atmosphere through friendly guest interactions
- Adapted service based on customer requests and kitchen readiness.
- Circulated appetizer and drink trays smoothly around events to offer selections to guests.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Monitored dietary restrictions and served guests with special needs.
Line Cook
Ciao Mambo
Whitefish, MT
09.2020 - 09.2021
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Prepared food items such as meats, poultry and fish for frying purposes.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Handled portion control activities according to specified instructions provided by chef.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Engaged with customers, offering menu information, providing suggestions and showing genuine appreciation for business.
- Checked meat temperatures prior to plating and serving dishes, upholding strict standards for food safety and preparation.
Education
Some College (No Degree) - Executive/ Legal Assistant
Rochester Community And Technical College
Rochester, MNHigh School Diploma -
John Marshall Senior High School
Rochester, MN06.1986
Skills
- Cleaning and Sanitizing
- Plating and Presentation
- Professional and Courteous
- Tray Assembly and Delivery
- Service Station Stocking
- Service Coordination
- Special Requests
- Relationship Building
- Buffet Setup and Takedown
- Greeting and Seating Guests
- Guest Interaction
- Team Player
Timeline
Banquet Server
The Lodge At Whitefish Lake
09.2021 - Current
Line Cook
Ciao Mambo
09.2020 - 09.2021
Some College (No Degree) - Executive/ Legal Assistant
Rochester Community And Technical College
High School Diploma -
John Marshall Senior High School
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