Tracie L. Behan
Ashburn,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Home Stager
Elevated Staging and Designs
03.2024 - Current
- Coordinated logistics for moving furniture and accessories between storage facilities or directly to properties as needed.
- Managed project timelines effectively, ensuring timely completion of all home staging tasks.
- Conducted consultations with clients, providing personalized recommendations to improve their property''s marketability.
- Helped clients achieve faster home sales and higher offers by providing expert advice on property presentation and curb appeal improvements.
- Stayed current on industry trends to provide innovative staging solutions that met client expectations and market demands.
- Provided exceptional customer service to clients, addressing concerns promptly and professionally.
Sales Team Leader
CB2
10.2023 - 02.2024
- As an accomplished sales leader with CB2, I consistently exceeded sales goals and demonstrated a strong ability to drive revenue growth
- Through strategic planning and effective team leadership, I consistently motivated and inspired my sales team to achieve and surpass targets
- My strong communication and negotiation skills, coupled with a deep understanding of the market and customer needs, allowed me to consistently deliver exceptional results
- I consistently provided top-notch customer service and fostered strong client relationships, contributing to the overall success of the company
Sales Associate
Restoration Hardware
12.2020 - 10.2023
- I work in a partnership with my all associates and leaders and am personally proactive to ensure all customers are delighted
- I stay informed and familiar with all Restoration Hardware products and services offered
- Educate customers on the features and benefits of Restoration Hardware furniture and accessories
- Process register transitions accurately and efficiently
- Proficient with current technology i.e., iPads, MAC and PCs
Outlet Sales Leader
Restoration Hardware
03.2021 - 08.2022
- Competent and successful Outlet Sales Leader, skilled in leading a high-energy, driven sales team
- I was responsible for educating and empowering our team to build world-class customer relationships
- I coached, mentored, trained, and developed sales associates
- I was attentive to customer’s needs, prioritizing their experience and collaborating with our cross-functional team to ensure that all their concerns are satisfied
- I analyzed weekly and daily business goals and lead our team to exceed our goals on a regular basis
- I was responsible for completing our teams’ daily reports and submitting them on time
- I completed our weekly sales team schedule balancing our teams’ work and personal lives to ensure a resilient team
Salon Manager
Blink Beauty
01.2019 - 08.2020
- Hands-on Salon Manager with a track record of ensuring efficient salon operations
- Especially adept at ensuring a high level of customer satisfaction by routinely exceeding standards of excellence through direct customer interactions
- I was responsible for leading and overseeing the daily operations including running reports, I completed all new employee paperwork, paid salon bills, and handled the bank deposits
- I was responsible for setting, monitoring, and adjusting employee schedules as necessary as well as meeting clients scheduling needs
Homemaker
06.2017 - 01.2019
- After moving to Arizona from Michigan, I chose to take a sabbatical from outside employment to help my children and family transition to new their new school and city
Administrative Assistant
LTC Auctions
07.2013 - 06.2017
- I was the administrative assistant to the owner of LTC Auctions
- I was responsible for customer service, clerical, and office tasks at a high paced auction house
- This included using many computer programs but primarily Microsoft Excel and Word
- I was also responsible for photographing and cataloging the items in the auction to make sure they are documented property and completely, so they received the maximum return possible during the auction
- I handled the payment and shipping of items bought at auction
Education
Some College (No Degree) - Graphic Design
University of Cincinnati, Raymond Walters College
Cincinnati, OHSkills
- Effective Relationship Builder
- Meticulous attention to detail
- Results Oriented
- Dedicated Team Player
- Fast Learner
- Superior Customer Service
- Client communication
- Creativity and innovation
Timeline
Home Stager
Elevated Staging and Designs
03.2024 - Current
Sales Team Leader
CB2
10.2023 - 02.2024
Outlet Sales Leader
Restoration Hardware
03.2021 - 08.2022
Sales Associate
Restoration Hardware
12.2020 - 10.2023
Salon Manager
Blink Beauty
01.2019 - 08.2020
Homemaker
06.2017 - 01.2019
Administrative Assistant
LTC Auctions
07.2013 - 06.2017
Some College (No Degree) - Graphic Design
University of Cincinnati, Raymond Walters College
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