Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tracie Lee

Addison,TX

Summary

Well-qualified Assistant Property Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

12
12
years of professional experience

Work History

Assistant Property Manager

Cushman & Wakefield
04.2024 - Current
  • Provide full administrative support, including phone support, typing, reports, filing and distribution of correspondence.
  • Coordinate office supplies in absence of a property administrator
  • Assist in lease administration activities, including abstracting leases and keeping our database current
  • Ensure all property files are prepared and maintained in an orderly and logical manner, including leases and contracts
  • Prepare and coordinate bid proposals and service contracts
  • Ensure invoices are processed in accounting with appropriate back-up and according to established procedures
  • Coordinate tenant move ins and move outs, including furniture delivery and pick up
  • Oversee maintenance of work order and purchase order systems
  • Responsible for aspects of development and maintenance of a comprehensive Tenant Service Package, including tenant handbooks, tenant events, and training meetings for tenants. Also responsible for ensuring tenant information within data base is current and up to date
  • Update and maintain office procedures in the property Operation’s Procedure Manual under direction of manager
  • Certificates of Insurance – track expirations and vendors are up to date
  • Ensure that above standard tenant bill-backs for electrical usage, after hours HVAC, and other similar charges are processed in a timely manner
  • Assist supervisor with aspects of annual budgets preparation and monthly financial reports
  • Responsible for leading regular inspections of properties with janitorial and landscape providers and any other service provider as directed by the manager
  • Participates in performance oversight of all service contractors who perform contract services

Property Administrator

Cushman & Wakefield
10.2021 - 04.2024
  • Provide full administrative support, including phone support, typing reports, filing and distribution of correspondence
  • Schedule and coordinate meetings/special events, as requested
  • Assist in lease administration activities, including tenant contacts and insurance information; generate reports
  • Prepare and coordinate bid proposals, service contracts and approved invoices. Assist in bidding process and assist Property Manager(s) in their efforts to ensure compliance with C&W’s policies and procedures
  • Prepare and code invoices for Property Manager’s approval
  • Ensure office is stocked with office supplies and other required items to maintain the office
  • Ensure prompt and accurate completion of contract and certificates of insurance information in contract administration software
  • Track and file contracts and insurance certificates; maintain follow-up system for expirations
  • Monitor and maintain the property maintenance work order system and prepare monthly reports for Property Manager on status of tenant work orders
  • Maintain the property purchase order system
  • Maintain lease and contract files, as well as other files located within the property management office
  • Promote and foster positive relationships with tenants and clients and track service calls as required
  • Assist with monthly and quarterly management reports as well as annual budget preparation
  • Process tenant bill back invoices through accounting, expense reports, monthly meter readings of properties, and check requests for review and approval

Manager Assistant

Bain & Company
03.2020 - 07.2020
  • Coordinate calendars and schedule meetings (client and non-client). Resolve scheduling conflicts as they arise and prioritize issues to ensure an effective time management approach.
  • Communicate agendas and respond to calendar changes as needed
  • Coordinate detailed travel arrangements with Bain Travel and outside agencies including air, hotel, ground transportation, visas, and meal reservations, as business needs and personal preferences dictate (provide travel itinerary)
  • Organize internal meetings for Managers to include conference room scheduling and ordering/setting up meals, liaison for consultant teams
  • Timely completion of time and expense reports
  • Collaborate with other Manager Assistants to provide phone coverage, work coverage and general team support
  • Reception coverage as needed and assigned
  • Receive, screen and/or route incoming telephone calls, mail, publications and correspondence, proactively handle question and information requests
  • Provide overflow graphics assistance with client presentations
  • Support a variety of internal programs and initiatives as required or assigned including organizing case team events, offsite meetings and other company sponsored events
  • Maintain CRM database
  • Type and proof correspondence including letters, memos, documents and reports as requested or as circumstances dictate
  • Attendance at case team “kick-off” meetings and other meetings during the case if appropriate
  • Perform other related duties as requested or as responsibilities dictate

Property Administrator

Regis Property Management
05.2017 - 01.2020
  • Provide full administrative support, including phone support, typing reports, filing and distribution of correspondence
  • Schedule and coordinate meetings/special events, as requested
  • Assist in lease administration activities, such as tenant contacts and insurance information; generate reports
  • Prepare and code invoices for Property Manager’s approval
  • Ensure office is stocked with office supplies and other required items to maintain the office
  • Track and file contracts and insurance certificates; maintain follow-up system for expirations
  • Monitor and maintain the property maintenance work order system and prepare monthly reports for Property Manager on status of tenant work orders
  • Maintain the property purchase order system
  • Maintain lease and contract files, as well as other files located within the property management office
  • Promote and foster positive relationships with tenants and clients and track service calls as required
  • Assist with monthly and quarterly management reports as well as annual budget preparation
  • Process tenant bill back invoices through accounting, monthly meter readings of properties, and check requests for review and approval

Administrative Assistant

SBB Management Company
11.2013 - 01.2017
  • Provides administrative support to Senior/Community Manager(s)
  • Handles calls from homeowners, contractors, vendors, Board members and professional colleagues
  • Prepares letters or correspondence as requested by manger(s)
  • Facilitates Architectural Requests (ACC) for homeowners
  • Handles requests for maintenance or repair of community property
  • Prepare reports for Senior/Community Manager(s) and board members
  • Attends Annual Community meetings
  • Prepare mail outs, packets, forms for Board meetings and Annual Community meetings

Education

No Degree - Business Marketing

Texas Southern University
Houston

Skills

  • Property management expertise
  • Lease administration
  • Rent collection
  • Strong communication skills
  • Tenant relations
  • Occupancy management
  • Building maintenance
  • Property maintenance
  • Emergency response planning
  • Policy enforcement
  • Database management
  • Teamwork and collaboration

Timeline

Assistant Property Manager

Cushman & Wakefield
04.2024 - Current

Property Administrator

Cushman & Wakefield
10.2021 - 04.2024

Manager Assistant

Bain & Company
03.2020 - 07.2020

Property Administrator

Regis Property Management
05.2017 - 01.2020

Administrative Assistant

SBB Management Company
11.2013 - 01.2017

No Degree - Business Marketing

Texas Southern University

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