Dynamic Senior Living Sales & Marketing Leader with a proven track record of increasing occupancy rates and revenue through strategic relationship-building and targeted marketing initiatives. Adept at leading cross-functional teams, optimizing CRM systems, and driving external business development.
Overview
20
20
years of professional experience
Work History
Senior Sales Manager
Brookdale Senior Living Facility
03.2025 - Current
Conducted in-depth discovery sessions to understand prospects' needs, resulting in tailored solutions that addressed their specific concerns and created a sense of urgency in the decision-making process.
Developed and implemented a weekly referral source visitation schedule, strengthening relationships with local nursing homes, rehabilitation centers, and networking groups, leading to increased community awareness and referrals.
Managed the entire sales and marketing process, from initial inquiry to move-in, ensuring a seamless experience for prospects and their families.
Collaborated with the leadership team to promote a community-wide "everyone sells" mindset, fostering a culture of shared responsibility and accountability in achieving occupancy goals.
Developed and executed monthly marketing plans, resulting in a 15% increase in community occupancy within the first quarter.
Initiated weekly outreach to local referral sources, enhancing community visibility and referral rates by 20%.
Collaborated with leadership to implement retention strategies, reducing resident turnover by 10%.
Real Estate Sales Consultant
RE/MAX International
01.2005 - 07.2024
Managed end-to-end real estate transactions, achieving a 95% client satisfaction rate and a 30% referral rate.
Negotiated and closed deals valued at over $5 million, consistently exceeding sales targets.
Managed end-to-end real estate transactions, coordinating with inspectors, appraisers, and legal professionals to ensure seamless processes.
Crafted and negotiated purchase agreements, aligning terms with client objectives and market conditions to facilitate favorable outcomes.
Ensured strict adherence to contract guidelines and timelines, maintaining efficiency and accuracy throughout the transaction process.
Collaborated with sellers to devise effective selling strategies, enhancing property appeal and expediting transitions to new homes.
Insurance and Financial Advisor
Insurance & Financial Advisor
01.2011 - 01.2016
Recruited and trained dedicated team of four licensed full-time agents to contribute to agency's success. Implemented strategic planning by setting weekly, monthly, and annual production goals for entire team.
Built scratch book of business by growing from first policy to $1.6M in revenue.
Organized regular community workshops to generate leads and effectively market agency to local community.
B2B Sales Executive
George S May Company
01.2010 - 01.2011
Founded and led innovative management and IT consulting firm catering to small to mid-size businesses. Streamlined operations, reduced waste, and enhanced profits by optimizing existing staff.
Achieved results by recognizing $212K+ in potential service agreement optimizations within initial 90 days of firm's operation.
Conducted proactive outreach by visiting minimum of 10 businesses daily to introduce firm, identify pain points, and offer tailored solutions through development of optimal service agreements.