Tracie Manning
Fyffe,AL
Summary
Dynamic Assistant Manager at Mapco Express with a proven track record in enhancing customer satisfaction and operational efficiency. Skilled in money handling and team leadership, I successfully fostered a positive work environment while improving accuracy in cash management. Committed to achieving goals and building strong teams for exceptional service delivery.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Mapco Express
06.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
Pisgah High School
Pisgah, AL05.2015
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Team motivation
- Goal setting
- Team building
Timeline
Assistant Manager
Mapco Express
06.2022 - Current
Pisgah High School
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