Summary
Overview
Work History
Education
Skills
Clinical Experience
Professional Experience
Certification
Timeline
Generic

Tracie Moore

Tahlequah,OK

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Administrative Assistant to the OR Director

Wagoner Community Hospital
03.2019 - Current
  • Four and a half years of experience in the surgery department at Wagoner Community Hospital included working as the pre-op nurse, sterilizing instruments, scheduling surgeries, and assisting the operating room director with daily tasks, along with working closely with materials management to make sure the proper equipment was available for upcoming surgical patients and, coordinating with equipment reps to bring in specialized equipment such as implants when needed.
  • Coordinated with clinicals to make sure we had all patient information along with any clearances that anesthesia needed.
  • Worked closely with anesthesia to make sure all pre-ops were approved for surgery.

Owner/Operator

426 INC
03.2012 - 01.2015
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Maximized revenue by identifying new market opportunities and implementing targeted sales strategies.

Owner/Operator

T&V LLC.
10.2008 - 01.2015
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Developed business plan, processes and procedures to provide superior entertainment to customers.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Operated with safety and skill to avoid accidents and delays.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.

Manager

MARSHALL & MOORE
12.1999 - 01.2015
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Launched new products and services with thorough market research, leading to increased revenue growth.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Onboarded new employees with training and new hire documentation.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Improved marketing to attract new customers and promote business.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Education

Associate in Applied Science and nursing - Registered Nurse

Connors State College
Muskogee, OK
12.2023

ASSOCIATE IN SCIENCE - Licensed Practical Nurse

Connors State College
Muskogee, OK
12.2022

C.B.S.P.D. - Sterile Processing Technology

GWINNETT TECHNICAL COLLEGE
Lawrenceville, GA
12.2018

High School Diploma -

Central High School
Tulsa, OK
01.1991

Skills

  • Ability to communicate effectively and therapeutically
  • Ability to anticipate client's wants and needs
  • Able to work independently
  • Able to think critically through issues
  • Ability to see an issue and work to find a solution
  • Demonstrates sympathy along with empathy for clients
  • Demonstrates professionalism amongst coworkers
  • Works effectively and efficiently with other departments
  • Ability to schedule staff and make adjustments, and fill in as needed
  • Effectively managed the books along with inventory

Clinical Experience

  • I completed one semester of clinicals in the sterile processing department at Piedmont Hospital in Athens, GA., where I learned to sterilize instruments, reprocess scopes, and to pull items needed for the surgical cases the following day. Upon completion, I obtained my C.B.S.P.D. certification.
  • During my four semesters of nursing school, I completed four clinical semesters, including psychiatry, maternity, med-surg, CVICU, ED, surgery, and ICU. I assessed patients, took vitals, and gave medications with a nurse preceptor instructing and monitoring. I successfully followed hospital and school protocols. I performed a rotation at a children's pediatric clinic.

Professional Experience

Four years of experience in the surgery department at Wagoner Community Hospital included working as the pre-op nurse, sterilizing instruments, scheduling surgeries, and assisting the operating room director with daily tasks, along with working closely with materials management to make sure we had the proper equipment for upcoming surgical patients and, coordinating with equipment reps to bring in specialized equipment such as implants when needed. Sixteen years of customer service experience, along with bookkeeping and inventory. I also scheduled staff and filled in when needed.

Certification

Registered Nurse License #212414

Timeline

Administrative Assistant to the OR Director

Wagoner Community Hospital
03.2019 - Current

Owner/Operator

426 INC
03.2012 - 01.2015

Owner/Operator

T&V LLC.
10.2008 - 01.2015

Manager

MARSHALL & MOORE
12.1999 - 01.2015

Associate in Applied Science and nursing - Registered Nurse

Connors State College

ASSOCIATE IN SCIENCE - Licensed Practical Nurse

Connors State College

C.B.S.P.D. - Sterile Processing Technology

GWINNETT TECHNICAL COLLEGE

High School Diploma -

Central High School

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Tracie Moore