Tracie Pearsall
Raleigh,NC
Summary
Dynamic HR professional with nine years of experience, specializing in onboarding and employee training. Skilled in enhancing recruitment and payroll processes, utilizing HR systems, and ensuring compliance. Passionate about talent development and improving efficiency. Seasoned Operations Coordinator with strengths in project management, analytical skills, strategic planning, and communication. Previous roles led to improved operational efficiency and team productivity.
Overview
15
15
years of professional experience
Work History
Operations Coordinator III
Preferred Solutions Group - Hedgelan Consulting
Durham, NC
07.2024 - Current
- Manage the calendar, ethics approval, purchase requests, logistics, correspondence, and special projects for the Division of Toxicology.
- Manage all travel planning and processing for domestic, international, sponsored, and local trips, including scheduling, reimbursements, vouchers, and last-minute adjustments.
- Organize logistical support for meetings and retreats, including videoconferencing. Coordinate travel, lodging, and logistics for candidates interviewing for new positions, ensuring a clear schedule.
- Plan agendas and arrange all logistics for meetings with division senior leadership and scientific staff.
- Prepare executive briefing documents, as requested by senior leadership within the division.
- Actively engage in long-term strategic planning to meet future needs, aligned with division leadership's goals.
- Coordinate time, space, and financial resources of the division.
- Manage the orientation and onboarding of new division staff, and train new administrative personnel on essential systems and processes.
- Communicate directly and clearly with leadership and senior officials at NIH and NIEHS, including the Office of the Director.
- Instructed new employees on office protocols and policies.
- Acts as a link between the card/account holder, the contractor bank, management, and the GSA Center for Charge Card Management (CCCM).
- Guarantees that cardholders and account holders utilize the travel program appropriately.
- Tracks account activity and oversees delinquent accounts efficiently.
- Ensures that appropriate steps are taken to mitigate suspension or cancellation actions.
Executive Assistant II
Preferred Solutions Group
Durham, NC
07.2023 - 07.2024
- Provided technical support for the fellowship program, handling processes, procedures, and file maintenance.
- Prepared materials for orientation and track statuses, and produced detailed reports for management.
- Collected and analyzed program data, improved staff communication, and managed office operations by resolving conflicts and prioritizing tasks.
- Maintained executive calendars, coordinated meetings, ensured adherence to regulations, and proposed new administrative procedures.
- Monitored compliance with, and provided technical support for, the fellowship program, handling processes, procedures, and file maintenance.
- Developed comprehensive orientation materials and monitored progress, generating detailed reports for management.
- Gathered and assessed program data, implemented effective communication systems to enhance staff collaboration, and oversaw office operations. This included conflict resolution and task prioritization to ensure smooth workflow.
- Maintained executive calendars, coordinated meetings, ensured adherence to regulations, and proposed new administrative procedures.
- Oversaw adherence to policies, and compiled documentation for comprehensive analysis.
- Planned and completed special projects, providing status updates and logistical support.
- Organized conferences, prepared meeting materials, and followed up on action items.
- Coordinated inter-office communications and managed databases to effectively monitor activities.
- Developed spreadsheets for personnel and budget management, summarized data, and maintained office records for reimbursements and inventory management.
- Collaborated with staff for timely processing of purchase requests, policies, and summarized documentation for analysis.
- Executed and finalized special projects while delivering timely status updates and logistical support.
- Organized conferences, prepared meeting materials, and followed up on action items.
- Coordinated inter-office communications, and managed databases for monitoring activities effectively.
- Developed spreadsheets for personnel and budget management, summarized data, and maintained office records for reimbursements and inventory management.
- Collaborated with staff for the timely processing of purchase requests.
Human Resources II
Preferred Solutions Group
Durham, NC
11.2021 - 07.2023
- Oversaw the complete onboarding process for new hires, encompassing scheduling, documentation, and orientation activities.
- Collected and processed essential employment documents, like I-9s, tax forms, and confidentiality agreements, to ensure compliance with legal regulations and company policies.
- Developed engaging onboarding presentations that explain company policies, benefits, and workplace culture, ensuring new hires understand everything from day one.
- Managed and updated employee records within the HR Information System (HRIS), guaranteeing both data accuracy and confidentiality.
- Serve as the primary contact for new hires, answering their questions, and providing resources for a smooth integration into the organization.
- Played a key role in assessing and improving onboarding workflows, leading to a significantly enhanced, and more engaging experience.
- Participated in career fairs or recruiting events at local colleges and universities for talent acquisition purposes.
- Identified opportunities to improve HR programs and proposed solutions to increase efficiencies.
- Performed data entry of employee information in HRIS system for accurate record keeping.
- Sourced, qualified and conducted screening interviews with job candidates.
- Assisted with budget preparation for HR-related expenses, including training, benefits, and employee programs.
- Established and generated various reports to verify HR compliance.
- Scheduled or conducted new employee orientations.
- Maintained records of payroll forms, leave notifications, employee files, benefits information and workers' compensation files.
- Developed and documented HR procedures to refine processes and drive compliance with policies.
- Addressed harassment allegations, work complaints or other employee concerns.
- Partnered with senior HR team to communicate company standards and policies.
- Transmitted enrollment, termination and alteration information to vendors within established timeframes to keep changes up-to-date.
- Managed employee separation processes, including exit interviews and termination paperwork, ensuring a smooth transition.
- Interviewed job applicants to obtain information on work history, education or job skills.
- Hired employees and processed hiring-related paperwork.
- Developed metrics and reports to analyze HR effectiveness and identify areas for improvement.
- I worked with hiring managers, IT, and other departments to create onboarding reports, gather feedback, assess process effectiveness, and identify areas for improvement.
Associate III People & Organization Human Resource
Biogen
Durham, NC
05.2018 - 06.2021
- Managed global projects for employee orientation and training.
- Provided logistical support for training, including catering, and travel.
- Managed training activity documentation, and ensured strict compliance with budgetary guidelines.
- Used diverse training methods for development programs.
- Oversaw the Learning Management System, and assigned essential training courses.
- Directed training programs and created educational resources.
- Designed instructional content and standard operating procedures (SOPs) for HR.
- Leveraged SAP and Workday to streamline employee leave management processes.
- Developed and facilitated virtual and on-site trainings.
- Streamlined the management of Oracle timekeeping systems.
- Processed payroll, coordinated benefits, and managed hiring and onboarding.
- Managed human resources operations, focusing on payroll processing and attendance tracking. Engaged in dynamic HR communications.
- Collaborated with the HR Manager on project management aligned with Biogen's strategy.
- Developed policies that comply with laws, and collaborated with the legal department.
- Conducted interviews, managed separations, ensured compliance, and prepared training materials.
- Facilitated employee relations investigations, and managed disciplinary actions.
- Conducted employee relations investigations, managed talent acquisition, and improved recruitment strategies.
- Analyzed HR data, managed employee leave, and assisted in policy development.
Universal Patient Services Coordinator
Biogen
Durham, NC
09.2014 - 05.2018
- Handled phone interactions for case management, assisting patients and supporting therapies.
- Collaborated with partners, including specialty pharmacies, to resolve therapy-related issues.
- Used approved protocols to provide accurate information to patients and healthcare providers.
- Reported adverse events and product complaints in Biogen's database.
- Served as Morale Specialist, creating team activities with local vendors.
- Assisted in training new hires and developing CRM Salesforce procedures.
- Managed incoming calls from patients and providers.
- Contributed insights in team meetings to enhance patient access services.
- Followed HIPAA regulations while managing patient information.
Recruiter
CB&T
Greenville, NC
07.2012 - 09.2014
- Managed records of all applicants in the Applicant Tracking System and updated candidate information in the recruitment database.
- Leveraged applicant tracking systems (ATS) to streamline recruitment processes.
- Managed candidate activity within Applicant Tracking System (ATS).
- Negotiated salaries and other employment terms with successful applicants.
- Provided a positive candidate experience throughout the recruitment process.
- Advertised and promoted open positions using social media and digital marketing procedures.
- Tracked and analyzed recruitment metrics to identify areas for improvement.
- Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
- Informed job applicants of duties and responsibilities, compensation, and benefits.
- Developed recruitment strategies to achieve required staffing levels for assigned requisitions.
- Conducted initial phone screens and coordinated interview schedules with hiring managers.
- Crafted compelling job descriptions to attract qualified candidates.
- Collaborated with hiring managers to understand position requirements.
- Coordinated and attended career fairs and recruitment events to source candidates.
- Utilized various sourcing methods including social media, job boards, and networking events.
- Sourced and screened potential candidates for open positions.
- Organized recruitment activities such as career fairs, campus visits.
- Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.
- Reviewed resumes, conducted phone screens, and managed candidate pipelines.
- Interviewed job applicants to obtain information on work history, education or job skills.
- Managed full-cycle recruiting process, from sourcing candidates to extending offers.
- Monitored applicant tracking system actions to support hiring deadlines and streamline candidate experiences.
- Explained job duties, compensation, and benefits to potential candidates.
- Conducted exit interviews and completed employment termination paperwork.
Human Resources Specialist
CB&T Services
Greenville, NC
08.2010 - 08.2012
- Conducted background checks, coordinated onboarding, and maintained employment records using HR software.
- Collaborated with senior HR on company policies, and drafted offer letters.
- Managed benefits administration and analyzed workforce data for recruitment strategies.
- Oversaw applicant tracking and developed compensation plans through surveys and evaluations.
- Maintained HR records, and supported colleagues to foster collaboration.
- Managed time effectively to meet deadlines.
Education
Associate of Applied Science - Business Adminstration
Edgecombe Community College
Tarboro, NC05-2022
Skills
- Onboarding processes
- HR information systems
- Employee training
- Recruitment strategies
- Payroll administration
- Employee onboarding
- Personnel recruitment
- administer training modules
- Microsoft Office Suite
- Recruitment life cycle
- Payroll completion
- PeopleSoft HRMS
- Talent acquisition
- Background checks
- Onboarding and orientation
- Employment law compliance
- HR policies and procedures
Accomplishments
- Star Awards - Biogen - 2015-2021
- Team Excellence Award - Preferred Solutions Group and Hedgelan Consulting - 2023-2024
References
References available upon request.
Timeline
Operations Coordinator III
Preferred Solutions Group - Hedgelan Consulting
07.2024 - Current
Executive Assistant II
Preferred Solutions Group
07.2023 - 07.2024
Human Resources II
Preferred Solutions Group
11.2021 - 07.2023
Associate III People & Organization Human Resource
Biogen
05.2018 - 06.2021
Universal Patient Services Coordinator
Biogen
09.2014 - 05.2018
Recruiter
CB&T
07.2012 - 09.2014
Human Resources Specialist
CB&T Services
08.2010 - 08.2012
Associate of Applied Science - Business Adminstration
Edgecombe Community College
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