Tracie Pelot

Maintained customer satisfaction by being on time for pickups and deliveries. Utilized GPS and other navigation tools to plan routes and stay on schedule. Increased safety standards by conducting thorough pre- and post-trip inspections of the truck and trailer. Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pickups or deliveries, ensuring that all parties were kept informed. Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times. Maintained a clean driving record, adhering strictly to traffic laws and safety regulations. Complied with truck-driving rules as well as company policies and procedures regarding safe vehicle operations.

I ensured all price and ad changes were made in a timely manner. I worked with customers to ensure positive shopping experiences. I was a team player, assisting other departments as needed. I collaborated with other departments to ensure their price and ad changes were completed on time. I answered and sent job-related emails. I received cross-training in several departments and training as a receiving associate to fill in as needed. I ensured all truck drivers and vendors delivered the correct product quantities.

I managed a team of three, creating schedules to ensure all shifts were covered and that I had the right number of people scheduled to complete the job on time. I did all I could to ensure customers had a positive shopping experience. I assisted other departments as needed, took calls from other stores to help new pricing managers succeed, and walked with the district manager to ensure signage met company standards. I accepted constructive criticism and improved my skills. I started with this company as a cashier and quickly moved into the pricing manager role. I was cross-trained in several departments, including the receiving manager position. I worked closely with truck drivers and vendors to ensure our store received the right product. I assisted with store inventory.