Tracie Persaud
Elizabeth,NJ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
Work History
Secretary
Home Decor Warehouse
Elizaberth, NJ
04.2014 - 05.2024
- Reviewed billing statements for accuracy prior to submitting them for payment processing.
- Sorted mail and distributed it to appropriate personnel or departments within the organization.
- Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Updated contact lists on a regular basis; created new contacts as needed.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Assisted with accounts receivable and accounts payable functions.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
CUSTOMER SERVICE
AMERICAN EAGLE IMPORT & EXPORT
Elizabeth, NJ
04.2004 - 04.2014
- Resolved customer service issues as needed.
- Answered incoming calls and provided customer service.
- Ensured that customer service standards were met by providing excellent customer service skills.
- Greeted guests and provided exceptional customer service.
- Monitored customer service standards and provided feedback to staff members in order to ensure quality customer service.
- Managed customer service inquiries and complaints.
- Prepared and close invoices after deliveries and pickups.
- Make calls to customers to confirm deliveries.
Education
Literature 3, English 2, Geography 2
Canje High School
Canje Berbice, Guyana S.A01-1989
Skills
- I enjoy working with other individuals when the opportunity arises
- Very devoted towards reaching the quota required at the workplace for the position I would be filling
- I am easily able to adapt to reasonable situations or settings pertaining to the job
Sunday School Teacher/ Member of the Pre-marital program
- I volunteer as a Sunday School Teacher for children 4-6 years old.
- Organize and facilitated Sunday School classes for this group of kids.
- Provided weekly lessons based on Biblical teachings and stories.
- Assisted in the development of lesson plans, activities and crafts.
Member of the pre-marital program
Speaking to Counselees and preparing them for marriage base upon the principles of God's word.
Advising them to use God's word as the blue print, and obeying his word.
Timeline
Secretary
Home Decor Warehouse
04.2014 - 05.2024
CUSTOMER SERVICE
AMERICAN EAGLE IMPORT & EXPORT
04.2004 - 04.2014
Literature 3, English 2, Geography 2
Canje High School
Similar Profiles
Alyssia MillerAlyssia Miller
Store Director at At Home - Home Decor and Holiday SuperstoreStore Director at At Home - Home Decor and Holiday Superstore
Kevin KirkKevin Kirk
Inventory Control Manager at At Home The Home Decor SuperstoreInventory Control Manager at At Home The Home Decor Superstore
Zachary PaveyZachary Pavey
Store Operations Specialist at SOS, At Home the Home Decor SuperstoreStore Operations Specialist at SOS, At Home the Home Decor Superstore
Brian QuintanillaBrian Quintanilla
HVP Associate at FanDuelHVP Associate at FanDuel
Mahrukh Qayyum MDMahrukh Qayyum MD
Resident Physician, Internal Medicine at Trinitas Regional Medical CenterResident Physician, Internal Medicine at Trinitas Regional Medical Center