TRACIE SIZEMORE

Managed all new business within the schools division for Ideal Personnel. Brought in and closed 34 new public school districts and opened over150 new jobs for our recruitment team.

• Reach out to potential schools via telephone, email and in-person inquiries.
• Collaborate with sales and marketing departments to support project rollout.
• Perform research to uncover potential target areas, markets and industries.
• Work with existing customers to increase purchases of products and services.
• Develop new proposals, contracts and procedures to draw in more clients and streamline work operations.
• Collaborate with company departments to develop new strategies to capitalize on emerging customer and market trends.
• Negotiate and closed long-term agreements with new clients in assigned territory.
• Negotiated, prepared and signed contracts with clients.
• Researched industry and marketplace trends to develop marketing solutions and enhance business operations.
• Established relationships with key decision-makers within customer's organization to promote growth and retention.
• Generated new business with marketing initiatives and strategic plans.

• Supported 5 clients. Including an Entrepreneur CEO, Medical Tourism Practice, Hospitality Group, Private Vacation Resort and sales support for Family First Life Insurance.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
• Managed full hiring process and talent acquisition life cycle. Onboard all new employees with HR team.
• Liaised between clients and vendors and maintained effective lines of communication.
• Reviewed and maintained working knowledge of related laws and regulations and supported compliance efforts.
• Used QuickBooks to prepare various correspondence, reports. Created over 300 invoices per month as well as managed any collection duties.
• Answered and managed over 50 incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Assisted with event planning, including associated travel and logistical arrangements.
• Composed and proofread memos, letters and reports to verify error-free communication.
• Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
• Managed complex and detailed projects for executives by ensuring budget adherence and timely delivery.

• Maintain executive's appointments/calendar. Planning and scheduling meetings, conferences, and travel – and change all those at a moment's notice
• Email management and organization -
• Social Media management - familiar with Facebook, Twitter, LinkedIn, YouTube
• Create structure/workflow/processes
• Research technologies and make recommendations
• CRM administration: updates and data entry.
• Event planning and coordination
• Project Assistance/Coordination
• Screened calls and emails and initiated actions to respond or direct messages for managers.
• Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
• Organized and coordinated conferences and monthly meetings
• Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams

• Completed patient check-in processes by verifying insurance and submitting forms to nursing team
• Market and sell new products and services to patients.
• Triage patient issues for clinical back office.
• Balance money and database.
• Scheduled appointments, sent reminders and updated master calendar.
• Ran form copies, faxed information and made phone calls to patients, other providers and insurance companies.
• Took more than 50 incoming calls per day, provided information and routed callers to correct personnel

• Input customer information, post charges and payments.
• Create Schedules and routes.
• Create monthly invoices for all Residential and commercial accounts.
• Collections follow up as needed.
• Create Commercial contracts, service agreements, and bid proposals, design and create marketing brochures.
• Create weekly, monthly, yearly financial reports.
• Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
• Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.

• Directly supervised 18 front desk employees for 12 physicians and 7 locations.
• Responsibilities included; verify front office data entry, balance charges and payments, interviewing, hiring, and training.
• Coordinate and direct work flow; addressing complaints, problem solving, rewarding and disciplining employees; conduct all performance reviews, create weekly department schedules, plan and organize all front office functions, evaluate office production, procedures, and efficiencies.
• Credentialed physicians and optical department for contracted insurance plans.
• Complete insurance applications, reappointments, and research into new insurance plans.
• Review new insurance plan regulations and contracts to present to Executive Director.
• Verified all expiration dates on physician medical licenses, DEA certifications and malpractice policies.
• Drove proactive patient outreach activities to schedule appointments and follow-up on care and health maintenance.
• Collected forms, insurance card and co-pay to facilitate registration process and prepare patient for appointment.
• Obtained NPI numbers for providers and facilities and updated existing profiles
• Received and evaluated applications to look for missing and inaccurate information
• Conducted primary source verifications such as background checks and board certifications
• Enrolled providers and Medicaid, Medicare and private insurance plans
• Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations
• Pre-screened resumes prior to sending to corporate hiring managers for consideration