Tracie Stringer
Waxahachie,TX
Summary
Logistics and Management Professional with 15 years of experience in team coordination and operational strategy, consistently driving compliance and continuous improvement initiatives. Proven track record of enhancing efficiency within three months through strategic planning and execution. Offers strong technical support skills, specializing in network troubleshooting, system configuration, and security protocol management, while excelling in problem-solving and effective communication.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Spec. Assign. Critical Systems Support Specialist
FedEx Express Corporation
Dallas, Texas
02.2025 - Current
- Maintained up-to-date knowledge of relevant technology as assigned by management.
- Provided technical support to customers by troubleshooting and resolving hardware and software issues.
- Trained team members and users in newly implemented and emerging technology to enhance business productivity.
- Collaborated with other departments on projects related to the development of new applications or systems enhancements.
- Monitored system performance and resolved any issues or errors that occurred.
- Received and prioritized support requests to maximize resource utilization.
- Analyzed application logs for errors or anomalies in order to identify potential problems before they become critical.
- Tested new software releases prior to deployment in production environments.
- Performed variety of clerical and administrative duties pertaining to on-site support.
- Provided training on the use of newly implemented IT solutions as needed.
- Responded promptly to user requests for assistance with technical problems via phone or remote access tools.
- Maintained positive working relationship with fellow staff and management.
Operations Safety Specialist SDRS/765
FedEx Express Corporation
Dallas, Texas
12.2024 - 02.2025
- Conducted safety training or education programs to demonstrate use of safety equipment.
- Conducted safety inspections of workplace, identified hazards and provided corrective action recommendations.
- Coordinated activities between multiple departments related to ensuring a safe working environment.
- Prepared detailed reports summarizing findings from safety inspections and investigations.
- Conducted safety briefings to inform crews of safety hazards.
- Participated in business safety committee meetings and health and safety audits.
- Developed and implemented safety procedures to ensure compliance with OSHA regulations.
- Investigated accidents to determine root cause and develop preventive measures to avoid reoccurrence.
- Determined root causes of accidents via in-depth investigations and identified potential prevention strategies to mitigate future risk.
- Provided employees with safety training on emergency response plans, hazardous materials handling, fire prevention and personal protective equipment use.
- Inspected or evaluated workplace environments, equipment or practices to verify compliance with safety standards and government regulations.
Sort Manager TMPL 0738 N2.0 Station
FedEx Express Corporation
Temple, Texas
08.2023 - 12.2024
- Increased operational efficiency by 23% within 6 months through strategic planning and inventory oversight, resulting in enhanced cost-effectiveness in warehouse processes.
- Oversee sorting operations, ensuring timely and accurate package distribution, and enhancing workflow efficiency.
- Implemented process improvements, achieving measurable KPI results in package handling accuracy and speed.
- Coordinated team presorts, fostering a collaborative environment, and boosting productivity.
- Analyzed operational data to identify bottlenecks, driving continuous improvement initiatives.
- Developed and executed strategic objectives that ensured compliance with regulations, while fostering collaboration among teams, and enhancing operational effectiveness within 6 months.
- Analyzed sorting data to identify inefficiencies, initiating continuous improvement measures.
- Ensuring compliance with safety standards and maintaining a secure and efficient workplace.
- Successfully managing the integration of FedEx Express Network 2.0 with Ground Operations.
- Clear understanding of First and Last Mile, FXE dispatching, arrivals through Trips, and Flight Watch FXE service breakdown.
- Experience using eOps to track FXE packages for time commitments before cons reach the station.
- Detailed plan of action for FXE efficiency, setup, processes, ergonomic equipment setup, and utilization to create a streamlined FXE assembly line for loading, unloading, and sorting FXE packages.
- Maintained compliance with safety regulations, ensuring a secure and efficient workplace.
- Eager to learn and adapt quickly, demonstrating strong work ethics, and punctuality in all tasks.
- Participated in quality driven QDM for misloads, scanning and service
Area Manager DALL 0753 /FRIS 0749 / TYLR 0757
FedEx Express Corporation
Dallas, Texas
05.2021 - 08.2023
- Managed daily operations of a team of 150 employees, improving delivery efficiency, and reducing errors by 12%.
- Implemented cost-saving measures, cutting operational expenses by $200,000 annually.
- Directed cross-functional teams, implementing process improvements that enhanced delivery efficiency by 15%.
- Fostered a collaborative work environment, leading to a 20% increase in team morale and productivity.
- Enhanced team performance through targeted training, boosting productivity by 18%.
- Resolved customer issues promptly, achieving a 95% satisfaction rate.
- Measured individual KPIs.
- Coordinated logistics for high-volume shipments, ensuring timely deliveries, and reducing delays.
- Eager to learn and develop new skills, committed to punctuality, and strong work ethics, dedicated to contributing positively to team goals.
- Analyzed logistics data, introducing metrics that reduced delivery times by 10% and improved tracking accuracy.
- Mentored new hires, providing guidance that resulted in a 25% reduction in onboarding time, and quicker integration.
- Monitored compliance with safety regulations, achieving a 100% safety record over two years.
Package Handler SANA 782
FedEx Express Corporation
San Antonio, Texas
04.2017 - 08.2023
- Prepare packages for delivery using scanners, handheld printers, and packing materials.
- Loading and unloading with the use of forklifts and other equipment to load and unload packages from freight trucks.
- Sort packages of different sizes and weights.
- Scanning: Scan packages.
- Tracking: Track shipments.
- Communicate with co-workers and clients to ensure safe, on-time delivery.
- Follow written and verbal instructions from the warehouse manager.
- Adhere to all warehouse safety guidelines, and report any issues to the warehouse manager.
Operations Supervisor SANA 782
FedEx Express Corporation
San Antonio, Texas
01.2018 - 05.2021
- Increased package sortation efficiency by 20% within 3 months by implementing strategic employee management and process improvements, resulting in a cost reduction of 15%.
- Fostered cross-departmental collaboration to streamline operations, enhancing overall team productivity and cohesion.
- Utilized performance data to identify inefficiencies, devising strategic action plans that improved workflow and reduced error rates.
- Lead safety initiatives, ensuring compliance, and fostering a culture of safety.
- Manage hiring, training, and performance evaluations to maintain a productive workforce.
- Oversee daily operations, optimizing package sortation, and minimizing costs.
- Analyze performance data to identify improvement areas and implement action plans.
- Conduct employee meetings to communicate operational updates and goals.
- Conducted regular training sessions, ensuring all team members were up to date with safety protocols and operational procedures.
- Pioneered new employee onboarding processes, significantly reducing training time, and improving new hire retention by 25%.
Parts Store Assistant Store Manager
AutoZone
San Antonio, TX
09.2016 - 03.2017
- Company Overview: AutoZone is a leading retailer and distributor of automotive parts and accessories in the United States, Mexico, and Brazil
- Supervised a team of 10, enhancing operational efficiency and daily sales
- Implemented sales strategies, boosting parts sales and technical services
- Conducted PCI reviews and petty cash audits, ensuring compliance
- Managed inventory and parts recalls, maintaining stock accuracy
- Assisted in store openings and managed deposits, fostering financial security
- AutoZone is a leading retailer and distributor of automotive parts and accessories in the United States, Mexico, and Brazil
Kitchen Manager
Outback Steakhouse
San Antonio, TX
09.2006 - 02.2012
- Company Overview: Outback Steakhouse is an Australian-themed restaurant chain that serves American food in a casual setting
- Coordinated kitchen and server staff schedules, ensuring optimal coverage and efficiency
- Implemented cost-saving measures, reducing kitchen expenses by 14% through strategic budget management
- Maintained strict food sanitation guidelines, enhancing health standards and compliance
- Estimated food preparation needs, minimizing waste, and aligning procurement with demand
- Supervised staff adherence to CQSMA standards, improving food quality and service consistency
- Outback Steakhouse is an Australian-themed restaurant chain that serves American food in a casual setting
19 Delta Cavalry Scout -E5
United States Army
, United States
08.1998 - 08.2001
- Company Overview: The United States Army's job is to protect the United States and its territories by land, sea, and air
- The Army's purpose is to preserve peace and security
- Led scout vehicle recovery operations, ensuring mission success and safety under pressure
- Fostered team cohesion and morale, enhancing unit effectiveness and camaraderie
- Maintained operational readiness of equipment worth over $2M, ensuring mission-critical functionality
- Analyzed terrain, weather, and enemy data to inform strategic decisions and tactical maneuvers
- Mentored and developed three enlisted soldiers, focusing on professional growth and skill enhancement
- The United States Army's job is to protect the United States and its territories by land, sea, and air
- The Army's purpose is to preserve peace and security
Education
Business Intel. & Business Analytics - Concentration in Supply Chain Management Analysis and Execution
DeVry Institute of Technology
Waxahachie, TXKinesiology - Studied human movement, performance, and function Integrated knowledge from various disciplines, including anatomy, physiology, biomechanics, psychology, neuroscience, and nutrition
Bryan University
San Antonio, TXSkills
- Adaptability
- Budgeting
- Budgets and forecasting
- Business Intel Business Analytics
- Communication skills
- Cost-effective
- Creativity
- Critical Thinking
- Process improvement
- Cross-department collaboration
- Effective communication
- Team leadership
- Problem solving
- Documentation skills
- Compliance standards
- Operating systems expertise
- Remote support
- Forecasting
- KPIs
- Leadership
- Monitoring
- Presenting
- Problem resolution
- Purchasing
- Quality Control
- Statistics
- Supply Chain Management
- Time management
Certification
First Aid & CPR, 10/01/22, 10/31/25, National Heart Association
Awards
- Best HR Business Partner - Medium Facility FY23, 12/01/22, FedEx Express Corporation
- AM Dock MVP of the Month FY21, 12/01/21, FedEx Express Corporation
- AM Dock MVP of the Month FY21, 11/01/21, FedEx Express Corporation
- AM Dock MVP of the Month FY21, 07/01/21, FedEx Express Corporation
- AM Dock MVP of the Month FY20, 08/01/20, FedEx Express Corporation
- AM Dock MVP of the Month FY19, 09/01/19, FedEx Express Corporation
- OTP Package Handler of the Month, 10/01/18, FedEx Express Corporation
- AM Dock MVP of the Month FY18, 04/01/18, FedEx Express Corporation
Accomplishments
- Best HR Business Partner - FY23 Medium Facility
Timeline
Spec. Assign. Critical Systems Support Specialist
FedEx Express Corporation
02.2025 - Current
Operations Safety Specialist SDRS/765
FedEx Express Corporation
12.2024 - 02.2025
Sort Manager TMPL 0738 N2.0 Station
FedEx Express Corporation
08.2023 - 12.2024
Area Manager DALL 0753 /FRIS 0749 / TYLR 0757
FedEx Express Corporation
05.2021 - 08.2023
Operations Supervisor SANA 782
FedEx Express Corporation
01.2018 - 05.2021
Package Handler SANA 782
FedEx Express Corporation
04.2017 - 08.2023
Parts Store Assistant Store Manager
AutoZone
09.2016 - 03.2017
Kitchen Manager
Outback Steakhouse
09.2006 - 02.2012
19 Delta Cavalry Scout -E5
United States Army
08.1998 - 08.2001
Business Intel. & Business Analytics - Concentration in Supply Chain Management Analysis and Execution
DeVry Institute of Technology
Kinesiology - Studied human movement, performance, and function Integrated knowledge from various disciplines, including anatomy, physiology, biomechanics, psychology, neuroscience, and nutrition
Bryan University
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