Tracie Tran
Garden Grove,CA
Summary
Seeking a position that I can utilize my experience and skills
A seasoned travel professional with comprehensive expertise in planning and executing travel arrangements for diverse clients. Known for exceptional organizational skills and ability to manage complex itineraries seamlessly. Dependable team player who consistently adapts to evolving needs and maintains results-driven approach.
Overview
18
18
years of professional experience
Work History
Travel Consultant
Arche Evolution Travel
01.2021 - Current
- Book flight and other transportation arrangements as well as lodging and tours.
- Provide information about travel destinations and accommodations.
- Communicate with vendors of travel-related products to get the best deals.
- Visit sites in advance for recommending to tourists.
- Market and sell holiday and other specialized tour packages.
Social Service Assistant
Mission Palms Healthcare
04.2022 - 04.2025
- Getting authorization for transportation.
- Scheduling transportation for patients.
- Ordering DME before discharging patients.
- Sending packets for home health for discharging patients.
- Scheduling for dental, podiatry, ENT, and optometry for patients.
- Assisting patient families with info they need.
- Filing and answering phones.
- Assist with other departments when needed.
- Facilitated successful transitions from institutional settings back into the community through comprehensive discharge planning.
- Facilitated group sessions for clients focused on skill-building and personal development, fostering a supportive environment for growth.
- Built strong relationships with local stakeholders – including schools, healthcare providers, law enforcement – to strengthen collaborative efforts in service delivery.
Factory Admin Assistant
Yakult
01.2015 - 03.2022
- Answer phone lines and direct phone calls appropriately.
- Manage the front desk functions, greet and direct visitors, including factory tour visitors.
- Coordinate all office supply requests and maintain office supply room inventory.
- Organize and maintain storage and conference rooms. Keep updated schedules for conference room use.
- Maintain a clean and orderly employee meal/break room and replenish kitchen supplies.
- Perform clerical duties including use of email, word processing, and spreadsheets.
- Prepare purchase orders for procurement of product raw materials, services, and office supplies.
- Determine material requirements, generate and place purchase orders.
- Assist the production teams in analyzing inventory levels, reorder points, and material shortages (using Excel).
- Keep track of delivery schedules and verify receiving documents and items.
- Perform inventory control ensuring that supplies are in stock by conducting monthly inventory.
- Perform other duties as assigned.
- Maintain a safe work environment by practicing company policies, standard food safety (HACCP)/OSHA guidelines.
Document Specialist
Rico USA
01.2011 - 01.2015
- Validate images to maintain quality control by ensuring imaging is legible, precise and in order, meeting or exceeding customer expectations.
- Generate client invoices to streamline business processes between the customer service sales team and the customer, allowing on-time billing and payment for service.
- Efficiently check all customer projects, ensuring customer instructions are clearly understood by production staff, maintaining customer satisfaction and department productivity.
- Manage multiple projects daily, facilitating communication between the customer and the entire production team to ensure customer relations and satisfaction.
- Download and upload customer files through FTP sites in order to accurately assess customers, delivering projects accurately and on time.
- Mentored co-workers by setting a good example and leading a team in following agendas, meeting deadlines, providing and staying motivated, and encouraging collaboration. Resulting in greater opportunities for the team.
Assistant & Administrative
HB Diagnostic Imaging
01.2007 - 01.2011
- Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
- Compute, record, and proofread data and other information, such as records or reports and insurance verification.
- Perform weekly preventative maintenance on all office copiers and printers.
Education
Optical
American Career College
Los Angeles, CA05-2000
Skills
- Skilled in Adobe Batch Master and Windows applications
- Exceptional customer service expertise
- Proficient in diagnosing issues and proposing solutions
- Bilingual communication in Vietnamese and English
- Skilled at juggling various responsibilities
- Proficient in workload prioritization
- Effective listening and communication abilities
- Inventory management
- Invoice management
- Supply chain management for manufacturing
- Client relationship management
- Guiding families through patient-related questions
- Dedication to community service
- Clerical support expertise
- Strong verbal communication
- Engaged listening ability
Timeline
Social Service Assistant
Mission Palms Healthcare
04.2022 - 04.2025
Travel Consultant
Arche Evolution Travel
01.2021 - Current
Factory Admin Assistant
Yakult
01.2015 - 03.2022
Document Specialist
Rico USA
01.2011 - 01.2015
Assistant & Administrative
HB Diagnostic Imaging
01.2007 - 01.2011
Optical
American Career College
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