Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Tracie Williams

Accokeek,MD

Summary

Tracie is an MS Excel certified professional documenting excellent command of advanced Excel. 10+ Years of project management and Invoicing experience in the Defense and Utility Environment Directing daily operations, research, training personnel, developing process improvements, and providing exceptional customer service. I’m an expert in problem-solving and team management. Excellent leadership and interpersonal communication skills and experience working with government agencies and large corporations; able to succeed in high-pressure, fast-paced environments. Extremely articulate and able to build and maintain relationships with all levels of staff, management, and clients. Passionate about using diverse organization and management experience to contribute to the success of an organization. Focused Contract Specialist offering several years of experience overseeing status and progression of contracts while ensuring compliance. Enhanced contract monitoring process by developing contract and vendor databases. Adept in creating and enforcing service level agreements, confirming terms conform with stated timelines.

Overview

17
17
years of professional experience

Work History

Housing Program Manager

Uniquely United Enterprises, LLC.
Washington, DC
10.2022 - Current
  • Extensive contact with the public, often under time constraints and in stressful situations.
  • Student intern’s first personal contact with the Department of State.
  • Providing excellent interpersonal and managerial skills is essential.
  • Orchestrate personalized housing reservations for up to 1,200 student interns a year, which may involve adjusting housing reservations at the last minute to accommodate changes in student intern plans. I also provide administrative support to the housing process, including processing forms related to housing and entering data into housing trackers.
  • Correspond daily with student interns and external/internal stakeholders for various reasons, such as coordinating housing requests, obtaining missing information, advising housing status, or managing housing issues.
  • Proficient in word processing and spreadsheet software.
  • Develop comprehensive knowledge of affordable housing programs to effectively assist clients in securing suitable residences.
  • Analyze local housing market trends, utilizing data to advocate for developing additional affordable housing units in high-demand areas.
  • Streamline application processes for prospective tenants, resulting in reduced wait times and increased occupancy rates.
  • Educate landlords on fair housing laws and regulations, fostering an equal opportunity environment for all applicants regardless of race or socioeconomic status.
  • Manage caseloads efficiently, ensuring timely completion of required documentation and adherence to program requirements.
  • Improve tenant satisfaction by addressing and resolving housing concerns promptly.
  • Maintain accurate records of client interactions, ensuring confidentiality and efficient case management.
  • Mediate disputes between interns and housing vendors to coordinate eviction prevention efforts and preserve stable housing situations for at-risk individuals.
  • Negotiate favorable contracts with service providers, ensuring quality maintenance services at reduced costs.
  • Improve access to affordable housing by identifying and securing funding opportunities for program expansion.
  • Facilitate communication between clients and other service providers.
  • Coordinate with local government to provide resources to clients.
  • Streamline budgeting processes for increased efficiency and accuracy through continuous improvement initiatives.
  • Provide expert guidance to department heads on best practices for effective budget management and forecasting.
  • Manage vendor relationships, negotiating contracts for cost-effective services that supported organizational objectives within budget constraints.
  • Increase transparency in financial data, providing detailed and accurate budget reports to stakeholders.
  • Improve budget accuracy by developing and implementing comprehensive financial tracking systems.
  • Identify potential risks and mitigated them through strategic adjustments in spending patterns or allocations.
  • I provide instruction for any proprietary software that the Department of State uses on a daily basis.
  • Develop, analyze and modify budgets to allocate current resources and estimate future financial requirements.
  • Established strong relationships with key stakeholders, ensuring support for program initiatives.
  • Assisted with planning and coordinating day-to-day and special program activities.

Contract Specialist

JSSC/Contractor/The Dept. of State
Washington, DC
10.2020 - 10.2022
  • Assisted in resolving vendor issues for the central region by working proactively with market contacts. Develop statements of work (SOW) and solicitations.
  • Perform pre-award and post-award contracting activities.
  • Provide guidance on the appropriate acquisition approach
  • Oversaw the evaluation of proposals
  • Documents the source selection process
  • Manages contract files
  • Prepares annual financial plans and supporting documentation
  • Review and track contract performance under the SOW and Federal Acquisition Regulations (FAR)
  • Maintains software purchase records and agreements to ensure licensing compliance and current vendor support
  • Calculate penalties and incentives for performance-based contracts
  • Work in a team environment to align DOS customer needs with contractual actions
  • Write, edit, and coordinate a broad array of HR materials, e.g., reports, new business processes/policies, major announcements, and other written materials
  • Develop information from various sources to produce highly specialized reports, analyses, and recommendations to facilitate HR/EX decision-making on the broad portfolio of HR and management issues under its purview
  • Coordinate contractor on-boarding (NDA, Teaming Agreements) with program offices and vendors
  • Contract invoice reconciliation
  • Assist with asset inventory
  • Provide occasional escorts to security briefings and other meetings for vendors
  • Provide business analysis support
  • Track contract status and response to executive-level inquiries
  • Review and evaluate a variety of administrative, fiscal, and organizational materials
  • Perform office automation duties using various software applications
  • Develop, maintain, and disseminate a variety of accurate and up-to-date tracking spreadsheets
  • Work with the program and contracting offices as appropriate
  • Proficiency with Microsoft Office Suite
  • Resolve contract account issues (account access, troubleshooting, phone support, and email support)
  • Analyze data reports using Excel and internal database storage systems
  • Act as a liaison for cross-functional projects during team training, storytelling, and leadership meetings with Vendors and Service teams.
  • We reviewed contract plans and project specifics for thorough understanding.
  • We have provided exceptional customer service to diverse clientele, even in high-stress environments.
  • We tracked the resolution status of critical contracts and issues for program management staff.
  • She assisted in resolving vendor issues for the central region by working proactively with market contacts.
  • Closely monitored and evaluated contract performance to determine regulatory compliance and necessary amendments.
  • Conducted quality reviews and monitored contract performance.
  • Directed and conducted initiatives to perform contract administration using firm fixed price, time and material, and agency indefinite quantity contracts.
  • Performed in-depth market research, identified optimal acquisition strategies, and prepared contracts for approval.
  • We reviewed current contracts to identify upcoming expirations and coordinated with stakeholders to analyze contract renewals and re-negotiation.
  • Identified policy violation trends and retrained 25 employees on regulations.

Functional Analyst/Logistics Specialist/Action Officer/Project Advisor

The Army/G-4 Logistics
Washington, DC
12.2018 - 10.2020
  • Coordinated Division Chief’s schedule, scheduled meetings, conference calls, and appointments
  • Consolidate, review, and weekly forward activity reports promptly and efficiently
  • Supported Deputy Division Chief and other staff as directed by Division Chief
  • Manage the Army’s Logistics & Integration program budget
  • Division Manager of ETMS Tasking System
  • Manage risks and issues while taking corrective measurements
  • Finding daily innovative ways to solve issues and problems
  • Develop program objectives and strategies and assess how I will impact logistics department
  • Responsible for overseeing the achievement of the G-4 Logistics & Integration organizational goals
  • Formulate and monitor inter-connected projects
  • Daily program management throughout program life cycle
  • Define program governance
  • Manage stakeholders’ communication
  • Plan overall Logistics program and monitor progress
  • Provide strategic guidance to G-4’s Project Managers
  • Facilitate communication across logistics program cross-functional team
  • Coordinate multiple Logistics projects and reconcile interdependencies among them
  • Manage human resource goals by recruiting, training, and coaching
  • Communicate in writing to complete paperwork and detailed reports regarding incidents and/or discrepancies to management and leadership
  • Trained new hires and transitioning team members across multiple business units each quarter to promote cross-collaboration and skill sets
  • Acted as a liaison for cross-functional business units during team training, calibration sessions, and leadership
  • Serve as an integrator for the Concepts and Capabilities Branch, Future Plans Division
  • Assist in Army-oriented activities, including Army Futures Command-led initiatives
  • CSA Smart Book compilation and submission
  • G-4 Campaign Plan development, site owner of Division’s Share Point website, Deputies Integration Meetings
  • LOGTECH course management, Army Functional Concept for Sustainment
  • Leadership Professional Development Series, publication review, and additional activities as required
  • Communicate in writing to complete paperwork and detailed reports regarding incidents and/or discrepancies to management and leadership
  • Trained new hires and transitioning team members across multiple business units each quarter to promote cross-collaboration and skill sets
  • Acted as liaison for cross-functional business units during team training, calibration sessions, and leadership.
  • Reviewed and tested plans and criteria to meet functional and technical requirements.
  • Assembled and participated in requirement-gathering sessions to define and document functional specs, configurations, enhancements, and custom reports.

Program Coordinator/Management Analyst

Office of Overseas Citizen Servs/The Dept of State
Washington, DC
12.2017 - 12.2018
  • Coordinate the onboarding and off-boarding of personnel
  • Manage the timekeeping function of USG personnel within the Division via Web TATEL
  • Maintain the Division Org Chart and ensure accuracy on the Division’s intranet sites and other information repositories
  • Provide budget financial and budgetary support through DoS financial applications for Division Chief and related Division FTE management staff
  • Prepare budget documents (e.g., purchase requisitions, J &A’s, procurement requests) for Division Chief and staff
  • Proficient in Microsoft Office: Word, Excel; Pivot tables, Access
  • Monitor the monthly budget status reports ensuring a balanced budget
  • Arrange travel for Division government staff
  • Manage the onboarding of new officers – Scheduling 1:1 with ACS management
  • Compile and send Net Certs, DS-4082 to USCIS and IRS, respectively
  • Compile and manage weekly Colloque calls with various countries and Embassies
  • Provide ACS support to the outside organizations
  • Update ETS tasks
  • Assist in FOIA cases
  • Support efforts with technical assessments and studies to support strategic analysis and planning initiatives
  • Assist with identifying constituent needs and objectives, including coordinating with stakeholders and end-users
  • Coordinate with government, academic, and industry programs to identify potential technological solutions based on mission needs.
  • Support the program offices in the strategic development and maintenance of partnerships with key stakeholders, including other DoS headquarters elements and components, Federal departments and agencies, State, local, tribal, and territorial entities, and international partners in the private sector, in support of the mission.
  • Assist the program by supporting stakeholder surveys, analyses, and the documentation of the results of said surveys/analyses.
  • Assist with all technical and logistical aspects of conducting or hosting workshops, conferences, and meetings.
  • Support may include, but is not limited to, providing graphic design, publishing, wide-format imaging, and photo graphics support services and assisting with various market research initiatives to identify venues and logistical services.
  • Develop, review, revise, and maintain written communication materials, including fact sheets, presentations, brochures, talking points, and related materials,
  • Assist with developing and maintaining relationships with the interagency liaisons, including planning monthly meetings, preparing and facilitating liaison cohort weeks, and ensuring consistent communications between liaisons and the Center
  • Also, work to build and maintain the Interagency Liaison Program.
  • Analyzed program data to provide input for key decision-making and strategic planning.
  • Validated results and performed quality assurance to assess the accuracy of data.
  • Established strategic partnerships with external organizations, expanding program reach and impact.

Process Analyst/Project Manager

Dominion Energy
Fairfax, VA
12.2016 - 12.2017
  • Responsible for updating Dominion procedures associated with the administration and management of business processes or functions
  • Collaborated on project work (maintenance of headcount databases, materials, and timesheet entry)
  • Skilled in using spreadsheets, AutoCAD, Word Processing, graphics, database applications, and (SAP)Systems, Applications, and Products.
  • Compiled regular and special reports using established formats and procedures.
  • Resolved discrepancies with administrative and professional employees within and outside the company
  • Performed at the highest level of clerical and administrative duties
  • Performed complex clerical tasks requiring analysis, discretion, and detailed knowledge of applicable policies and procedures
  • Investigated and provided routine explanations for variations from generally expected results
  • Interpreted policies and procedures and made recommendations for improvements
  • Supported the design group with the right-of-way, easements, and permitting processes
  • Supported project staff by facilitating project logistics such as meetings, events, conference rooms, conference calls, etc
  • Took meeting minutes and action items during meetings and performed follow-ups
  • Proficient with Construct Ware and LCP tracker (certified weekly payroll)
  • Directly supported 18 managers responsible for managing and updating SharePoint
  • Adapted to stringent deadlines
  • Quickly and efficiently assess situations and implement beneficial changes in short turnarounds.
  • Managed project budgets of $250M+ and ensured the company obtained the best possible pricing and minimized risks in buyout processes, reducing costs by 17% annually.
  • Oversaw and analyzed project buyouts
  • Ensured the project team understood all aspects of the prime contract related to their responsibilities and demonstrated a thorough understanding of the contract checklist and organizational structure.
  • Resolved numerous project issues, including staffing shortages, tactical matters, scope creep, and divergent business and user needs.
  • Negotiated, analyzed, and prepared purchase order agreements, subcontracts, and cost-control budgets
  • Led the team across broad technical, financial, and business disciplines
  • Focused teams on business objectives and tracked progress to ensure project milestones were on time, on budget, and with desired results.
  • Pinpointed cost-effective process improvements by simulating potential process alterations and discovering optimal enhancements without interrupting live production efforts.
  • Protected confidentiality and data integrity in work-related tasks as depicted in company regulations and protocols.

Payroll Manager/Program Analyst/Project/Program Manager

US Army Corps of Engineers
Springfield, VA
10.2007 - 12.2017
  • Entered the time and attendance data for 300+ employees
  • Liaised with the payroll customer service representatives in Payroll (CSR) to resolve payroll issues
  • Verified the accuracy of submitted data, addressed errors with labor codes or missing timesheets, and notified approvers when the T&A entries were complete and available for approval
  • Adhered to current timekeeping regulations, including data input into the CEFMS program; advised supervisors and management personnel of proper T&A procedures
  • Reviewed and evaluated various office administrative functions, such as records management procedures, to improve processes and avoid unnecessary processing delays
  • Made recommendations that resulted in revising SOP and improved processing efficiencies for payroll, training, travel, and records management
  • Responded to payroll-related; developed and presented process improvements to enhance efficiency
  • Managed and answered inquiries (in-person, via phone, or email) regarding payroll and travel issues as needed
  • Managed a task tracking system to prioritize workload, manage tasks on large projects, and keep track of all tasks given to staff daily
  • Performed periodic and random tests to determine procedural effectiveness or identify needed improvements
  • Researched and resolved questions or referred clients to the appropriate party for assistance
  • Made all travel arrangements for 300+ employees, including booking reservations, receiving approvals, generating payment vouchers, canceling trips, filing travel claims, and creating authorizations
  • Managed contracts to ensure the best prices
  • Analyzed purchases, offered bids, and negotiated contract details
  • Procurement lead for all Service Contracts, which included construction projects
  • Reviewed, monitored & reconciled 10 million in inventory weekly
  • Resolved issues concerning price disputes
  • Made bids for vendor services,
  • Managed costs on supplies and vendor services
  • Maintained excellent communication with all the stakeholders
  • Supervised the entire budget estimation and sourcing operations
  • Assisted in asset management procedures when required
  • Met the needs of the supply chain in a timely and cost-effective manner
  • Renegotiated a reduction in the supplier’s initial proposal, resulting in $686K in savings
  • Led, oversaw, and executed a multi-channel disposition plan for excess inventory, which resulted in a cost avoidance of $350,000
  • Project managed several teams through the planning, scope, timeline, cost/pricing, and the quality process of the project plan
  • Negotiated a global procurement agreement with critical suppliers, resulting in a 2% cost savings and $1.2 million annually.
  • Solved diverse program problems with in-depth analysis.
  • Analyzed program data to provide input for crucial decision-making and strategic planning.

Education

Microsoft Excel Certification -

Microsoft
Washington, DC
07.2017

MD Dental Radiology Certification -

Maryland Dental School
Accokeek, MD
06.2016

Project Management Certification

Defense Acquisition University (DAU)
Fort Belvoir, VA
01.2009

Skills

  • Stakeholder Negotiation
  • Process Improvements
  • Problem Resolution
  • Contract Negotiation
  • Team Leadership
  • Critical Thinking
  • Contract Management
  • Risk Management
  • Microsoft Office
  • Project Management
  • Agile & Scrum Methodologies
  • Procurement Program Management
  • Needs Assessment
  • Disaster Recovery Planning

Additional Information

DoD Secret Clearance

Timeline

Housing Program Manager

Uniquely United Enterprises, LLC.
10.2022 - Current

Contract Specialist

JSSC/Contractor/The Dept. of State
10.2020 - 10.2022

Functional Analyst/Logistics Specialist/Action Officer/Project Advisor

The Army/G-4 Logistics
12.2018 - 10.2020

Program Coordinator/Management Analyst

Office of Overseas Citizen Servs/The Dept of State
12.2017 - 12.2018

Process Analyst/Project Manager

Dominion Energy
12.2016 - 12.2017

Payroll Manager/Program Analyst/Project/Program Manager

US Army Corps of Engineers
10.2007 - 12.2017

Microsoft Excel Certification -

Microsoft

MD Dental Radiology Certification -

Maryland Dental School

Project Management Certification

Defense Acquisition University (DAU)
Tracie Williams