Hi, I’m
Traci Lee Pieart
Chandler,AZ
Summary
SALES AND BUSINESS DEVELOPMENT PROFESSIONAL
Results-driven sales performer with solid history of success in bringing in new customers, managing revenue streams and maintaining solid account relationships. Continuously monitor competitors and research market conditions to stay responsive and successful in dynamic environments. Persuasive negotiation and program management abilities. Personable and enthusiastic, professional, adept at building relationships and credibility with multi-level accounts. Thrive in a fast environment and a strong proponent of empowerment and accountability. Strategic Sales Professional bringing 27 years of experience in account acquisition and relationship building to enhance a dynamic team. Accustomed to cultivating partnerships and growing profit channels. Self-motivated with proficiency in expanding network connections.
Overview
26
years of professional experience
Work History
Paul Davis RestorationJacksonville, FL
Regional Sales Manager
11.2021 - Current
Job overview
- Currently oversee our West Coast franchises
- Focus placed creating a sales plan in conjunction with our network with a regional focus to engage, grow and maintain new business
- Goal is to hunt and create new business with new and current accounts.
Enterprise HoldingsSt. Louis, MO
Call Center Director
04.2020 - 09.2022
Job overview
- Consolidated 650+ Insurance companies that had been Group owned to one consolidated facility
- Maintained expected levels of customer service, relationship, and productivity with both the insurance carrier and Group Management
- Managed 175+ call center staff and ensured they maintained the company’s expectations on production levels
- Hired new call center agents
- Assessed the performance of existing employees as well as planned and trained professional development courses
- Motivating and guiding team members on navigating difficult customer calls.
Enterprise HoldingsSt Louis, MO
Director of Sales and Business
09.2006 - 04.2020
Enterprise HoldingsAlbuquerque, NM
Area Manager
07.2001 - 09.2006
Job overview
- Managed daily operations of 14 rental branches in multiple territories, exceeding $4M in revenue
- Cultivated key relationships with insurance companies, dealerships, body shops and corporate accounts
- Delivered consistent revenue growth exceeding 10% annually
- Opened 3 new office locations
- Promoted to larger market which eventually oversaw all of NM and territories in TX and CO
- Nominated and recognized in company publication as top regional female leader
- Assessed financial statements and retention reports to evaluate employee performance, develop targeted improvements and implement changes resulting in record retention and record profits
- Leading area in customer service 12 mo+
- AFFILIATIONS
Campaign Leader
01.1998 - 01.2001
Job overview
- Achieved 90%+ participation
Sales Director
Job overview
- As world's largest total transportation solutions company
- Operating global fleet of more than 2 million vehicles and 20 billion in revenue
- Known for industry-leading customer service and employee development
- Senior level Director overseeing more than 25 strategic accounts exceeding $150 million in annual revenue
- Developed short- and long-term strategies to maximize position within competitive landscape
- Promoted brand through traditional channels and social media
- Customer-focused, building relationships at both executive and operational levels within organizations
- Developed and negotiated high-level, multi-million long-term contracts
- 2019 revenue growth exceeded 10%
- Improved position with top account by 8% with new Preferred relationship
- Converted 2 national accounts from established competitor resulting in annual growth from 6% to 20%
- Acquired new accounts generating $1M+ in annual revenue
- Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches
- Established ambitious sales targets, managed deployment strategies and developed go-to-market plans to capitalize on every revenue opportunity
Education
St. Mary's University
BBA from Human Resources Development & Marketing
05.1994
Skills
- Sales
- Account Management
- Client Base Retention
- Customer contact - relationships
- Teamwork /Collaboration
- Coaching and mentoring
- Business Planning
- Customer Service
Timeline
Regional Sales Manager
Paul Davis Restoration
11.2021 - Current
Call Center Director
Enterprise Holdings
04.2020 - 09.2022
Director of Sales and Business
Enterprise Holdings
09.2006 - 04.2020
Area Manager
Enterprise Holdings
07.2001 - 09.2006
Campaign Leader
01.1998 - 01.2001
Sales Director
St. Mary's University
BBA from Human Resources Development & Marketing
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