Tracilla Chisolm
Lake City,FL
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Resourceful and experienced worker offering expertise in customer service and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Administrative Clerk
Kountry Korner Restaurant
06.2022 - Current
- Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professionally functioning with 100% efficiency.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Created welcoming environment for customers by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Arranged meetings and appointments and updated records to assist management.
- Created and updated records and files to maintain document compliance with 100% accuracy.
Assistant Store Manager
Family Dollar
09.2021 - 05.2022
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Mitigated business risks by working closely with staff members and assessing performance decreasing theft by 75%.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits increasing operational efficiency by 90%.
Executive Administrator
W2 Ministries Inc.
02.2021 - 08.2021
- Observed all laws, regulations and other applicable obligations.
- Reduced errors in accounting and financial reporting by modifying current processes.
- Served as executive staff liaison to several committees.
- Directed business processes from conceptualization through end-user delivery.
- Oversaw process improvement initiatives.
- Prepared and distributed memos describing company's administrative policies and procedures to all staff members.
- Fostered strong rapport with clients, vendors and stakeholders through consistent follow-up and communication.
Academic Instructor
Lake City Correctinal Facility
09.2019 - 12.2020
- Met with students and administrators to address and resolve students' behavioral and academic issues.
- Graded and evaluated student assignments, papers, and course work.
- Registered student progress and attendance on database to enable tracking history and maintain accurate records.
- Designed detailed learning plans for struggling students based on test, homework and assignment records.
- Created and developed lesson plans to meet students' academic needs.
- Planned and implemented integrated lessons to meet national standards.
- Developed and administered tests for students to measure academic proficiency and understanding.
- Supported student physical, mental, and social development using classroom games and activities.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
Education
MBA - Business Administration
University of Phoenix
Tempe, AZ11.2014
Bachelor of Science - Business Management
University of Phoenix
Tempe, AZ06.2012
Skills
- Driving Sales
- Providing Feedback
- Verbal and Written Communication
- Materials Organization
- Database Entry
- Administrative and Clerical Support
- Inventory Assessments
- Spreadsheet Development
- Customer Follow-Up
- Schedule Management
- Complex Transaction Processing
- Cash Management
- Data Tabulation
- Billing and Invoicing
- Correspondence Typing
- Appointment Scheduling
- Calendar Coordination
- Word Processing
- Time Tracking
- Microsoft Office
- Documentation and Recordkeeping
- Administrative Leadership
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administrative Clerk
Kountry Korner Restaurant
06.2022 - Current
Assistant Store Manager
Family Dollar
09.2021 - 05.2022
Executive Administrator
W2 Ministries Inc.
02.2021 - 08.2021
Academic Instructor
Lake City Correctinal Facility
09.2019 - 12.2020
MBA - Business Administration
University of Phoenix
Bachelor of Science - Business Management
University of Phoenix
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