Tracina Turner

Greet, assist, and register patients for treatment in a high volume fast paced environment. Assist nursing staff by obtaining and recording patient information. Capture revenue and balancing cash drawer. Proficient understanding of Medical, Medicare ,HMO, PPO, Workers Compensation billing.

Greet patients, verify purpose of visit, take and record vital signs in pt medical history observe, record and report patient condition. Escort patients to exam room. Assist physician with basic patient care to ambulatory surgical patients. Maintained equipment, instruments and inventory. Provided patient education.

Responds to callers inquiries concerning patient condition and other requests for information. Announces appropriate and urgent messages. Serves as central communications point for all in-house emergencies (Trauma Alerts ,Code Red and Code Blue). Documents events in logs or in on-line database.

Call-Center environment, handles inbound telephone volume, answering questions, making and cancelling appointments, providing information, transfers calls to advice nurses when appropriate, Intakes information from members, and compose messages for providers. Provide information and some laboratory results.

Serves as clerical support for the medical staff and nursing unit. Responsible for supporting and coordinating the administrative activities of the nursing unit. May be assigned to cover multiple units. Answer patient call lights .Processes transfers and discharges Orders materials and supplies for the unit. Answers call system from nurses station; Prepares discharge packets and other documents for patients (including maternal/baby).

Interviews patients prior to hospital admission, collecting personal, demographic, financial and medical information, collect insurance information and verify eligibility. I
Instruct and review with patient, information concerning hospitalization Collect appropriate co-payments for hospital services and obtain consents.

Member of the healthcare team, Conduct patient interviews gathering health history, vital signs and information about current medical issues, input in patients EHR. Escort patients to exam rooms, answer general questions and prepare patients for physicians. Performed front desk duties, including answering phones, scheduling appointments, retrieving Doctors messages, greeting patients and ordering supplies.